Security Officer Dispatch Console Specialist

Job Description

Job Description

As a Security Officer Dispatch Console Specialist in Dallas, TX , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this role, you will help maintain order through strong attention to detail, customer service, and teamwork while representing our agile, reliable, and innovative values with integrity and a people-first approach.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access communications, and when appropriate, emergency response activities within a manufacturing and industrial location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the timely routing of officers and/or appropriate personnel to incidents, alarms, and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear radio, phone, and/or digital communication with on-site teams and site leadership.
• Assist with tracking incident details, maintaining dispatch logs, and reporting unusual activity, equipment concerns, and/or operational issues in accordance with site policies.
• Conduct regular and random patrols around the business and perimeter when assigned, as working environments and conditions may vary by location.

Minimum Requirements:

• Possess supervisory experience.
• Be at least 21 years of age.
• Have at least 5 years of security-related experience.
• CPR/First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.