Technical Project Coordinator

Technical Project CoordinatorLocation: Bland, Virginia, United States of AmericaCompany Name: Hitachi Energy USA IncProfession (Job Category): Communications & Corporate AffairsJob Schedule: Full timeRemote: NoJob Description:Are you passionate about delivering an exceptional customer experience while driving operational excellence? Join Hitachi Energy as a Technical Project Coordinator and play a vital role in connecting customers, project teams, and business operations to ensure successful order execution from start to finish.In this highly collaborative position, you will manage customer orders throughout their lifecycle, coordinate invoicing activities, support accounts receivable processes, and serve as a trusted point of contact for customers. Working closely with Finance, Engineering, Manufacturing, Scheduling, Quality, Operations, and Sales teams, you will help ensure projects are delivered accurately, on time, and in line with customer expectations.Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.This is an exciting opportunity for a detail-oriented and customer-focused professional who enjoys building relationships, solving challenges, and finding innovative ways to improve processes. You'll contribute to a culture of continuous improvement while supporting projects that help power a more sustainable energy future. If you thrive in a fast-paced manufacturing environment and enjoy working across teams to create positive outcomes, we would love to hear from you.How you'll make an impact:Coordinate customer invoicing activities to ensure timely and accurate billing.Support accounts receivable processes, collections follow-up, and resolution of billing inquiries.Monitor customer orders throughout the order lifecycle, ensuring accuracy of pricing, documentation, and contractual requirements.Serve as a key customer liaison, providing updates on orders, delivery schedules, invoicing, and project status.Partner with Finance teams on revenue recognition, milestone billing, payment tracking, and dispute resolution.Collaborate with Engineering, Manufacturing, Scheduling, Quality, Operations, Procurement, and Sales teams to ensure successful project execution.Identify and proactively address issues that may impact customer satisfaction, project timelines, or invoicing accuracy.Drive continuous improvement initiatives focused on operational efficiency, quality, and customer experience.Your background:Bachelor's degree in Finance, Business, Industrial, Manufacturing, Mechanical Engineering, or a related field.2+ years of experience in project coordination, order management, invoicing, accounts receivable, customer service, or related business operations.Strong customer relationship management and communication skills.Experience working with ERP systems and business processes within a manufacturing environment.Excellent organizational, analytical, problem-solving, and multi-tasking abilities.Must be authorized to work in the United States.More about us:At Hitachi Energy, you'll be part of a global team advancing the world's energy transition through innovative and sustainable technologies.We invest in your growth through ongoing learning opportunities, career development programs, and cross-functional collaboration.Our culture is built on safety, integrity, inclusion, and continuous improvement, empowering every employee to make a meaningful impact.Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.