Collections Manager (Law Firm)

Collections Manager (Law Firm)

$80000 - $120000 per year | Plano, TX | On-site | Permanent

A bit about us:

We're working with a full-service business law firm with multiple offices and a national client base of middle-market companies. The firm is known for bold thinking, strong client relationships, and a people-first culture, and it has grown significantly in recent years. It has earned national recognition for innovation and is regarded as one of the top-performing firms in its size category.

Why join us?

• Medical, dental, and vision coverage
• Paid time off
• Retirement plan
• Additional firm-sponsored benefits

Job Details

What You'll Be Doing

• Overseeing the full aging report and deciding where attention is needed most, with special focus on high-risk and high-dollar accounts.
• Leading direct conversations with clients about overdue invoices, billing concerns, and realistic paths to payment.
• Serving as a strategic partner to attorneys, billing, and finance leadership on how and when to pursue specific accounts.
• Weighing factors like account size, payment track record, relationship history, and risk to set priorities.
• Flagging accounts that need escalation and recommending next steps.
• Digging into why invoices go unpaid, whether the cause is billing, process, or service, and coordinating fixes with the right teams.
• Reporting on trends, risks, and payment behavior, and suggesting ways to bring cash in faster.
• Helping refine processes so fewer balances age in the first place.

What You Bring

• Substantial AR and collections experience, ideally in a law firm, another professional services firm, or a B2B setting.
• A track record of handling payment conversations with executives, owners, and other senior decision-makers.
• Comfort managing large balances with tact, discretion, and steady follow-through.
• A solid grasp of aging analysis, prioritization, escalation, and how collections affect cash flow.
• Strong communication skills, both spoken and written. You can be direct without being abrasive.
• Business sense, sound problem-solving, and the independence to run your own desk while keeping stakeholders in the loop.
• The ability to build credibility with partners, attorneys, executives, and finance colleagues alike.
• Excellent organization and attention to detail.
• A degree in business or comparable experience.

Bonus Points For

• Background in a legal environment.
• Experience with legal billing platforms or matter-based billing.
• History of resolving complicated or high-value payment situations.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.