Epic Training Manager

Epic Training Program ManagerLeads the enterprise Epic training program, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.Key ResponsibilitiesLead and manage the Epic training team, including trainers, curriculum development, and training operations. Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.Establish training plans, schedules, communications, and readiness milestones for system changes.Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.Epic EHR training program managementRequired 5 YearsEpic implementation, upgrade, or optimization experienceRequired 5 YearsLeadership and management of Epic training teamsRequired 3 YearsDevelopment and management of Epic training curriculum and materialsRequired 3 YearsEpic training methodologies and adult learning principlesRequired 3 YearsProject management and implementation experienceRequired 3 YearsEpic certification/credentialingHighly desiredExperience supporting behavioral health, long-term care, or complex healthcare environmentsHighly desired 2 YearsExperience managing training for multi-site or enterprise Epic environmentsHighly desired 2