Policy, Performance & Research Analyst

CLACKAMAS COUNTY Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. SPIRIT: Our Core Values Explore Clackamas County Recreation, Arts & Heritage CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 10, 2026 COMPENSATION Annual Pay Range: $85,070.20-107,706.79 Hourly Pay Range: $40.899133-51.782109 Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position. JOB DETAILS AND QUALIFICATIONS * Are you passionate about supporting organizations in being data-informed in strategic planning, programmatic improvement, and quality assurance endeavors? * Do you have exceptional analytical skills? * Do you have creative problem-solving skills? * Are you skilled in evaluating end user needs and translating them into technology-based solutions? * Are you ready to serve as a Change Agent in a fast-paced environment by effectively supporting change and innovation? * Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered "yes" to the questions above, we want you to join our team as a Policy, Performance and Research Analyst at the Clackamas County Juvenile Department. If selected as the Policy, Performance and Research Analyst, the most critical components of your job will be to conduct program and research analysis, workflow and data system management, analyze and compile data and report outcomes. In this role you will provide comprehensive professional analysis, forecasting, planning and assistance to support business operations, and project management and guidance on complex studies. You will have an opportunity to examine and evaluate organizational structures, administrative policies and management systems to determine the most effective methods of accomplishing work or implementing changes. You will play a critical role that, while broad in scope, requires professional expertise and understanding of complexities of the department, cross-divisional or cross-functional projects, initiatives and operations. You will be able to apply your critical thinking skills when conducting studies that typically contain findings of major significance to the department and often serve as the basis for new or considerably revised policies, systems, procedures or programs, which impact quality and of operations and services. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an experienced individual, who is motivated to be a positive and collaborative contributor, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/Transferrable Skills:* * A minimum of five (5) years of relevant experience, including the following: * Experience planning and conducting comprehensive research studies * Experience with policy and data analysis * Program evaluation experience, including evaluating program goals, objectives, and performance measures, and providing recommendations for improvements based on findings * Experience preparing reports based on data analysis, research findings, and forecasting trends * Experience in working with grant applications, writing, reporting, meeting designated goals * Skilled in descriptive and predictive analyses, with a substantial knowledge of analytic software * Knowledgeable in management data reporting strategies and platforms, and has insight into key performance indicators suitable for juvenile justice to measure success * Experienced in guiding project work and supporting multiple projects at once * Organized and detail oriented * Strong interpersonal skills that translate into all of the following: * Strong verbal and written communication skills, including ability to speak publicly and to explain and present complex, technical information to individuals with various levels of technical knowledge and skills * Ability to work well independently, as well as having a collaborative, team-oriented approach to work * Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain effective working relationships both internally and externally * Strong analytical skills * Effective problem-solving skills * Strong active/reflective listening skills Preferred Qualifications/Transferrable Skills:* * Master's degree from an accredited college or university in Public Administration, Human Services, Social Work, Psychology, Criminal Justice or a closely related field * Working knowledge of Juvenile Justice Information System (JJIS) * Working knowledge of Business Intelligence Systems (BIS) reports and dashboards * Working knowledge of and/or experience with the Juvenile Justice System in the State of Oregon * Thorough knowledge of evidence-based interventions/practices in the Juvenile Justice System * Knowledge and experience of utilizing various tools and evaluation methods in best practices in juvenile justice research, such as information and data provided by the Office of Juvenile Justice and Delinquency Prevention (OJJDP) * Experience with research design, evaluating organizational structures, compiling data and reporting outcomes * Experience researching and evaluating fiscal effectiveness of agency contracts * Experience designing continuous quality assurance standards, performance standards and processes for collecting, monitoring and using data * Experience and/or training in the area of data visualization, as well as building and deploying dashboards and/or visualizations, such as Power BI or, or similar software applications. * Intermediate proficiency in Microsoft Excel, including ability to create and maintain spreadsheets/databases, update and revise existing spreadsheet/databases, create and conduct queries in databases, and importing and exporting information. Pre-Employment Requirements: * Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy. * Must pass continuous criminal history checks which may include national or state fingerprint records check. * Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy * For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, identifies and conducts comprehensive research studies in the field of juvenile justice and operational improvement projects to analyze effectiveness of department policies, programs, services, systems and operating procedures; determines appropriate methods of approach and analysis, including involvement of internal staff and collaboration with stakeholders; develops scope and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality effectiveness and compliance; designs, collects and may oversee collection of data, conducts data analysis and quality reviews. Evaluates, organizes and reports findings, and forecasts trends; identifies and recommends options or solutions and their associated benefits or impacts; researches and incorporates current best practices and research in juvenile justice, and emerging trends, prepares comprehensive reports and presentations, including submissions/reporting to outside agencies; presents information to department leadership/executive management. Develops, recommends and audits department performance measures; evaluates performance in relation to department/division goals and budget; conducts quality and compliance audits to assist management with performance management; supports business planning efforts by providing recommendations on organizational improvement methods; leads and facilitates planning meetings with cross-functional and interdisciplinary teams to identify organizational improvements; assists in business planning process to identify major outcomes, cost of service, customer needs and ways to measure effectiveness, efficiency and general performance; supports department staff in in documenting work flow and business processes, applying principles of continuous improvement, and integrating performance information into organizational decision processes. Recommends changes to policies and operational systems to improve quality, contractual and/or regulatory compliance, and revenue performance or to mitigate operational risk; develops, writes or revises policies and procedures; provides implementation options; develops/recommends methods to improve operations; develops processes for system organizational improvement. Assists with creating, developing, managing and maintaining complex relational databases, builds and deploys dashboards and other data visualizations. Evaluates workflows and system capabilities to identify areas for strategic improvement. Reviews system upgrades for impact on existing business processes and recommends training. Coordinates work performed by consultants and/or internal department project team staff conducting studies or surveys of organizations, programs, systems and methods, develops and organizes project scope and timelines; recommends project budget, assists with developing the statement of work; manages project steps and incorporates effective participation of project team members and stakeholders; provides organizational support, research materials; monitors and tracks budget, schedule and performance; coordinates project activities with department work groups and with stakeholders; monitors and evaluates performance; recommends changes to project plan in response to unforeseen changes or unexpected results; obtains approvals to proposed changes in project scope, budget, or schedule; verifies quality of project deliverables. Analyzes legislation and administrative rules, pending or proposed changes that significantly impact department operations and services. Analyzes the impact of legislation on data systems, operations and procedures to assure compliance with statutes rules and regulations. May lead the work of assigned professional and administrative staff; provides daily work direction; assigns work; trains employees; checks completed work and ensures completion within established time and budget guidelines. View the full classification specification. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. BENEFITS INFORMATION Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: * 12 hours of vacation accrued per month * Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire. * 8 hours of sick accrued per month * 10 paid holidays and 1 personal day per year Other Benefits: * Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): * Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) * OPSRP members get vested after five years of contributions or when they reach age 65 * A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage * A Choice of Dental Plans * Employee Assistance Program (EAP) * Longevity pay * Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan * A variety of additional optional benefits (see link below for additional information) This is a full time County position represented by the Employees' Association. Learn More About Benefits ABOUT THE DEPARTMENT Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles * To honor diversity and to treat all persons with respect. * To involve youth, families, and community partners in creating an effective and responsive department. * To strive to be innovative leaders in the field of juvenile justice. * To incorporate evidence based practices in our work with youth and families. * To honor victim's rights and interests throughout all phases of the justice system; * To invite victim's participation in determining how to meaningfully address harm. * To provide opportunities for youth to repair harm to victims and communities. * To engage youth to have positive involvement in their communities. * To foster open communication and team work in a supportive work environment. * To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department. APPLICATION PROCESS Clackamas County only accepts online applications. Help with the Application If you have any questions or issues you may contact the Department of Human Resources by calling View phone number on click.appcast.io or emails us at View email address on click.appcast.io. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Requesting Veterans' Preference Learn more about Oregon's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITMENT CONTACT Lindsay Roberts, Recruiter Email: View email address on click.appcast.io