Receptionist

Receptionist Position at Boyd Lake Veterinary Center

Boyd Lake Veterinary Center in Loveland, CO, is built on the belief in the power of the human-animal bond. Since 2002, we have focused on strengthening this connection through compassion, owner education, and dedicated preventative medicine, serving the needs of small animal patients in the community. Our commitment to excellence is reflected in our robust 4.8-star Google rating, demonstrating strong community trust in our comprehensive care. If you are looking for a place where you can contribute your expertise and make a meaningful impact in a supportive environment, this is where you will do your best work. Joining our practice means becoming part of an expert team committed to your professional development. We understand that strong organizational support is key to helping you succeed. As part of a wider network, you will have access to internal specialty consultation resources and extensive continuing education opportunities designed to help all teammates achieve their individual career goals. We maintain active programs to support you whether you are seeking to become a credentialed technician or pursue leadership advancement within the practice. We believe in assembling expert teammates to provide the best possible healthcare for every pet. We pride ourselves on offering full-service veterinary care that addresses the comprehensive needs of our patients. Our facility provides essential medical services including preventative wellness and advanced care options. You will be utilizing state-of-the-art testing and diagnostics to inform complex cases and guide patient management. Additionally, Boyd Lake Veterinary Center is dedicated to providing surgical procedures and crucial urgent care, ensuring we can address both routine issues and critical pet needs promptly and effectively within the Loveland community. Loveland, CO, sits in the heart of Northern Colorado (NOCO), offering an exceptional blend of outdoor access and engaging local culture. Known for its picturesque mountain views, the area provides immediate access to year-round recreation, including hiking, biking, and water sports at Boyd Lake. When you are off the clock, you can enjoy the vibrant arts scene and the welcoming atmosphere of the community. Loveland provides an ideal setting for balancing a rewarding career with an active, outdoor-centric lifestyle.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $19-$22 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.