Program Technician II

Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Quality Update and Expedite Section performs the more difficult and complex duties associated with the update of criminal and applicant information to the Automated Criminal History System. Some of the critical tasks include reviewing and examining source documents and converting records from manual to automated formats; processing documents in error resolution; consolidating multiple records; and disseminating information accurately and in a timely manner. The PT II identifies data which does not conform to legal, procedural, and policy requirements and initiates action as needed. The PT II may be required to answer questions as well as assist in the review of work for employees undergoing training. You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Remote and hybrid schedules are subject to management approval and will be required to report to the office as needed/required. In addition, approved remote and hybrid schedules may be delayed for training purposes. Minimum Requirements You will find the Minimum Requirements in the Class Specification.

PROGRAM TECHNICIAN II

Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #:

JC-526283

Position #(s): 420-761-9928-003 420-761-9928-182 420-761-9928-023 Working Title: Program Technician II Classification:

PROGRAM TECHNICIAN II $3,833.00 - $4,804.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 3 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Record Management Branch, Criminal Record Expedite & Support Program, Quality Update & Expedite Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General's website at . Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations. Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR Special Requirements A fingerprint check is required. Clearly indicate JC - 526283 in the "Examination(s) or Job Title(s) For Which You Are Applying" section of your State Application. A background check is required (if applicable). The Department of Justice does not provide visa sponsorship and is not an E-Verify employer. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/16/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Mail in-CJIS Divisions Attn: Malina Velarde JC - 526283 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Drop off- CJIS Divisions Malina Velarde JC - 526283 4949 Broadway Sacramento , CA 95820

08:00 AM - 05:00 PM

Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to follow oral and written instructions, policies, and procedures. Maintain good and dependable work attendance and punctuality. Interest in the criminal justice system. Strong written and verbal communication skills. Ability to work independently or as part of a team. Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents. Attention to detail. Ability to analyze and research data. Ability to key data for long periods of time (8 hour shift). Strong computer skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Include your name at the top of the first page. Resumes and cover letters will not be accepted as a substitute for the SOQ. Applications submitted without an SOQ that responds to both questions may not be considered. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. The Statement of Qualifications (SOQ) is required. Respond to both questions below, numbering each response to match the question. Where possible, reference the specific position on your resume or State Application (STD 678) where you gained the experience you describe.

1. Describe your experience reviewing detailed records or source documents for accuracy. In your response, address: the type of records you worked with, the volume you handled and over what period, how you identified errors or information that did not conform to established rules or procedures, and what action you took to resolve what you found. Include a specific example.
2. This position requires entering and updating data in an automated system for extended periods, following written policies and procedures precisely, and communicating information accurately to others. Describe a time you were responsible for work of this kind. Address how you maintained accuracy under a deadline or heavy workload, how you handled a situation where procedures were unclear or a record was incomplete, and how you communicated the outcome.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. California Correctional Health Care Services