Analyst, Quality Management

Analyst, Quality Management

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Location: Melbourne, FL; Salt Lake City, UT; Rochester, NY; Rockwall, TX

Job Schedule: 9/80; Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description:

Analyst specializing in enabling design, development, deployment and operational support of quality management functionality. Responsibilities include: collaborating with cross-functional teams, designing and delivering innovative solutions to align with L3Harris business objectives, ensuring system stability and performance for production systems, and contributing to continuous improvement initiatives.

Essential Functions:

• Collaborate with business stakeholders and managed service support personnel to design, configure, and test the SAP Quality Management module, providing expert guidance on best practices.
• Facilitate collection and documentation of business requirements for SAP Quality Management, ensuring alignment with business objectives.
• Support the implementation and ongoing support of quality management functionality for large SAP implementation projects, including system upgrades, enhancements, and new module rollouts.
• Develop and maintain detailed documentation, including functional specifications and process flows.
• Develop RICEF (Reports, Interfaces, Conversion, Enhancement and Forms) specifications to complete development identified as part of L3Harris business requirements.
• Assist with prioritization of issue resolution and enhancements for the SAP quality management modules, provide guidance to assist with troubleshooting complex issues.
• Build strong internal & external customer relationships by aligning system solutions to our changing business requirements.
• Stay current with new technologies, especially within SAP systems, to align technologies with the L3Harris business direction.

Qualifications:

• Bachelor's Degree in Supply Chain Management, Information Technology, Business Administration, or a related field and minimum 9 years of prior relevant experience. Graduate Degree in Supply Chain Management, Information Technology, Business Administration, or a related field and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
• Minimum of 9 years of experience in SAP quality management, with a proven track record of successful system implementations and support.

Preferred Additional Skills:

• Strong knowledge of the SAP quality management and familiarity with integration points with other SAP modules.
• Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into effective ERP solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strong presentation skills with the ability to present complex topics to technical and non-technical audiences.
• Experience with the development of technical solutions to complex problems and driving implementation.
• Expertise in SAP S/4 HANA/ECC functionality and Configuration.
• Strong technical background in business operations – tools and processes.
• Experience working within ERP applications, with emphasis on plant maintenance.
• Exposure to project management methodologies, including waterfall and Agile.