Call Center- Inbound Sales

Job Description

Job Description

*Inbound Sales Representative *Remote Potentially Possible After 30 days! *

1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go.   This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more.

Job summary

The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer’s needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. We offer flexible schedules, paid training, competitive base pay with an uncapped commission plan,   health/dental/vision plans, life and disability insurance, paid time off, paid holidays, and a 401k plan with a company match.

While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a “ramp-up” commission plan.

• During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 – whichever of the two is higher. 

•     In the event your assigned training class begins mid-month, your payout will be a pro-rated amount based on the number of days worked in your first month. 

Working remotely

The ability to work remotely is a privilege we want to offer to those who are prepared to succeed in that environment. All new representatives who are meeting the required performance and attendance standards may potentially be able to begin working remotely at the 30-day mark pending approval from your team supervisor. Those who are not ready to work remotely at the 30-day mark will be required to continue working in the office until they are deemed ready.

Physical demands

This position will require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more.

Primary job responsibilities

• Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets.

•     Provide information and answer questions about various services offered

•     Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics

•     Up sell additional products as need arises

•     Use database, CRM, or other software to track progress with new prospects

•     Use product knowledge to showcase the solutions that our company can offer to prospects

Required skills

•     2+ years of proven sales success is a plus

• Track record of consistently meeting and exceedingly daily, weekly and monthly sales targets

•     Strong phone presence and experience in the call center environment is a plus

•     Excellent verbal and written communication skills

•     Proven ability to succeed in a fast-paced sales or customer service environment

•     History of successfully meeting or exceeding targets/quotas

•     Strong organizational and time management skills

•     PC proficiency with experience using Microsoft Outlook, Word and Excel

•     Knowledge of moving/storage or logistics industry is a plus

Education

• High school diploma required; BS/BA preferred.

1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions.

1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.