Employee Experience (EX) Advisor - Healthcare

Employee Experience Advisor Location: Remote (Anywhere in the U.S.) or Hybrid (Chicago, Boston, or South Bend) Travel: Up to 25% Overview Health care organizations with highly engaged workforces deliver better outcomes—and Press Ganey helps make that possible. Our Employee Experience Advisors partner with leadership teams across the country to strengthen workforce engagement by helping them listen to employees and meaningfully act on their feedback. Advisors guide clients on survey strategy, results interpretation, and action planning for nurses, physicians, and non‑clinical staff. In this highly consultative role, you'll collaborate closely with colleagues across analytics, client management, and delivery to design integrated solutions that support each client's unique needs. You'll work with a diverse portfolio of organizations ranging from community hospitals to large, multistate health systems. This is a remote position with approximately 25% travel for onsite client presentations. Key Responsibilities Serve as a strategic advisor to client leadership teams, guiding their workforce listening strategy and opportunities to improve engagement and organizational outcomes. Manage survey cycles with strong project‑management discipline—ensuring milestones, timelines, and deliverables stay on track. Present survey findings virtually and in‑person to senior leadership teams, translating data into actionable insights and recommended next steps. Train and support clients in the use of Press Ganey's online tools, dashboards, and resources. Collaborate across Press Ganey (e.g., Patient Experience Advisors, Growth, Implementation, Analytics) to deliver integrated solutions. Leverage Press Ganey's national database to contextualize client performance and support goal‑setting discussions. Build and maintain strong relationships with key client stakeholders and facilitate connection points across organizations. Continue developing expertise in employee engagement and the healthcare industry through ongoing learning, knowledge sharing, and peer collaboration. Qualifications Required Bachelor's degree, preferably in healthcare, human resources, business, or a related discipline. 4+ years of experience in healthcare, consulting, HR, or a related field. Deep expertise in employee engagement—either through managing listening strategies directly or advising/consulting organizations in this space. Exceptional presentation skills with proven ability to establish credibility in executive settings. Experience working in or advising within the healthcare industry. Demonstrated ability to manage multiple priorities in a fast‑paced environment. Strong verbal and written communication skills. Proficiency with Microsoft Office applications. Preferred Advanced Excel skills and experience conducting data analysis. Why This Role Is Unique High‑impact advisory work  — partner directly with C‑suite leaders Mission‑driven environment  — support healthcare organizations in improving engagement Industry‑leading resources  — access to the most robust engagement benchmarking database in healthcare A collaborative, supportive team  — strong peer network and teamwork Focus on hospitals and health systems  — specialized experience rather than broad industry work Travel Expectations ~25% travel, primarily clustered around spring and fall survey cycles. Additional Information for US based jobs Press Ganey Associates LLC is an Equal Employment Opportunity/affirmative‑action employer and is fully committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or basis of disability, or any other federal, state, or local protected class. Pay Transparency Non‑Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to compensation information cannot disclose it to individuals who do not otherwise have access, unless the disclosure is (a) in response to a formal complaint or charge; (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer; or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $81,000 – $115,000. Salary offers are based on a wide range of factors, including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible for a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: legal‑privacy/ #J-18808-Ljbffr PG Forsta