Logistics Associate
DHD Consulting
Position Summary: Warehouse operation support and transportation management.
Role Description: Process and maintain inventory, shipments, transportation arrangements, and ERP/WMS/TMS data management. Monitor and troubleshoot warehouse inventory using ERP/WMS. Provide warehouse and shipping activity reports as required. Work in Transportation (TMS). Process the loads / oversees the cycle of shipments. Responsible for making sure the pickup / delivery on time and the service quality. Make sure to process the delivery and / or warehouse system efficiently and safely, with a reasonable rate. The ideal candidate will be able to work both individually and in a team environment, have impeccable attention-to-detail, strong communication skills, and an understanding of Logistics/Supply chain related functions.
Essential Duties and Responsibilities:
· Performs data management through a combination of data mining, data modeling, data analysis, cost/benefit analysis and/or problem analysis; while executing day to day processes related to area of responsibility.
· Pull data from numerous databases (using Excel, ERP, TMS, and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
· Manage central and regional warehouses with WMS.
· Monitor daily warehouse reports and process necessary transactions in SAP and WMS on RMA/damage/block/unblock for consistency.
· Resolve warehouse, production, and sales team collaboration issues that may arise.
· Conduct warehouse inventory audits and inspect damaged products.
· Update all transactions in SAP and WMS regarding inventory discrepancies.
· Manage all warehouse equipment usage (tractor / forklift hours) and lease renewals; assist in procurement / negotiations on new leases for equipment.
· Create and analyze reports to support business execution.
· Supports the business and maintains reports from a variety of resources as specific to department or organizational needs.
· Excellent communication, both verbal and written as you will be required to convey updates on issues and operational status during daily/weekly reviews.
· Manage irregularities : delays and claims, damage/lost in transit
· Support on logistics cost analysis
· Maintain proper and accurate Pre-Shipment and Post-shipment Administration : Track and trace, IOD and POD, shipment issue(damage, short or missing), Evaluates, records, and responds to additional/special service requests from CSR or Customers, handle damage and loss claim and assists in troubleshooting and resolving irregular service and operational issues
· Work directly with carrier to resolve any transportation related issues, develop new carriers, and manage all modes such as FTL, LTL, and DTL.
· Monitor, work, and report irregular and exceptional issues for related departments such as sales team and PM teams for transportation operation support.
· Other duties as assigned.
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
Education and Work Experience:
· Undergraduate degree in business or related field preferred but not required.
· Experience with ERP/SAP/TMS is preferred.
· 3-6 years of relevant experience will be considered.
Knowledge and Skills:
· Intermediate proficiency with Microsoft Excel (VLOOKUPS, Pivot Tables, etc.) and major MS Office Suite.
· Ability to multi task and prioritize duties assigned.
· Basic knowledge of economics and accounting.
· Good communication skills, both verbal and written.
· Management of financial resources.
· Time management skills.
Physical Demands:
· Position requires sitting at a desk working on a computer for at least 3/4 of time.
· Position requires regular and reliable attendance.
· Position requires travel up to 10% of time.
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