Receptionist

Receptionist

The primary purpose of the Receptionist is to serve as the first point of contact for residents, families, vendors, and other visitors to the facility. They provide administrative support and customer service to help ensure the facility runs smoothly and maintains a warm, welcoming environment.

Organization Skills

Communication Skills

Ability to exercise good judgement and tact in dealing with visitors, residents, and staff members.

Problem-solving skills

Ability to maintain a calm and professional composure in stressful situations

Ability to operate a multi-line phone system

Ability to maintain confidential information in accordance with facility and HIPPA privacy rules

Highschool Diploma or GED equivalent

Previous experience as a receptionist or other related work is preferred

Answering incoming calls

Writing down and passing along messages to staff when they are available

Inputting door security code to let visitors and staff in and out of the facility

Directing visitors to their desired destination

Minor housekeeping of the front lobby area

Minimal assistance with residents with tasks such as dialing phones, answering questions, opening mail/packages upon request, etc.

Reporting issues/concerns to management or charge nurses as appropriate

Intake and delivery of mail or packages

Assisting administrative staff in organizing files or records upon request

Current Shift Opening: Tuesdays-Fridays, 7:30am-6pm