Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)

Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)

Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

Job Description

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Pay rate: Staff: $23 - $26/hr. (D.O.E)

Pay rate: Sr.Staff: $27 - $29/hr. (D.O.E)

Qualifications

• 15 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• Bilingual in Korean and English
• High school GED required; Bachelor's degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***