Senior Branch Manager

Bachelor’s degree, or equivalent in associated field Responsibilities PRODUCT Drive customer service and satisfaction for ES Customers Management and ownership of P&L for service sales, service, rental, and parts operations for branch locations within the assigned territory. Develop and implement strategic sales plans to achieve regional targets and drive revenue growth. Maintain an up-to-date knowledge of generator system technology, including competitor products and strategies. Work with VP/GM on annual operational strategy initiatives to ensure they are completed on time and within budget. Ensure staff follow EH&S regulations, while fostering a culture of overall safety first PEOPLE Foster collaborative, customer-focused and team culture and drive accountability through performance management. Recruit, train, and develop high-performing teams across sales and service functions. Management of office personnel, facilities, rental fleet, and associated assets. Participate in the operational leadership development program with the VP/GM by providing guidance, mentorship coaching, and training of Service Managers at each Branch location assigned by the VP/GM Lead selected leadership training relating to cultural development, process (ISO) documentation, and strategy initiatives across the enterprise. PROCESS Monitor sales metrics, operational KPIs, and report on performance against targets; ensuring revenue and operating income are met Set operational objectives that align with company strategy. Ensure work orders are completed, with proper documentation, on time, and within quoted amounts and timeframes Oversee ERP and CRM system usage to ensure documentation and reporting is complete and accurate. Support the development of processes and procedures that align with the financial and operational goals of the company Ensure the operational teams are continuously operating following the written process documents and providing feedback for continuous improvement. #J-18808-Ljbffr