Field Service Engineer - Charlotte/Greensboro, NC

Field Service Engineer – Esko

Imagine a career where you...

• Work hands-on with cutting-edge laser engraving and imaging technology used by leading global packaging brands
• Play a critical role in keeping high-value production environments running at peak performance
• Travel, solve complex technical challenges, and be the hero customers rely on when it matters most
• Grow your career within a global technology leader backed by Veralto's innovation and stability

All of this is possible at Esko.

About Esko

Esko, a Veralto company, is a global leader in integrated software and hardware solutions that accelerate the go-to-market process for packaging. Our innovations help the world's biggest brands design, produce, and deliver packaging more efficiently and sustainably.

The Opportunity

We are seeking a Field Service Engineer based in the Charlotte or Greensboro, NC area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems.

You will combine technical skill, independence, and customer-facing expertise to ensure our customers' operations run smoothly and efficiently.

Your Responsibilities

• Install and commission CDI laser engraving and XPS UV exposure systems at customer sites
• Deliver hands-on training to customers on system operation and maintenance
• Perform electrical, mechanical, and optical troubleshooting to resolve complex issues
• Execute preventative maintenance and system upgrades to maximize uptime
• Serve as a primary technical point of contact, building strong customer relationships
• Travel extensively within your region and across the U.S. to support customer sites

Travel Expectations

• Regional travel (car): ~60%
• Domestic travel (air): ~40%
• Overnight travel: ~65%

Your Profile (Required Qualifications)

• Technical training or equivalent hands-on experience with industrial equipment
• Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
• Solid mechanical aptitude, including precision adjustments and assembly
• Experience working with PC hardware and Windows-based systems
• Ability to work independently while delivering excellent customer service

Nice to Have (Preferred Qualifications)

• Experience in printing, packaging, or platemaking environments
• Basic networking knowledge (troubleshooting connected systems and peripherals)

What We Offer

• Competitive pay: $32–$36/hour
• 8% annual performance bonus
• Company car and credit card
• Comprehensive benefits: medical, dental, vision, life insurance
• 401(k) with company match
• Generous paid time off, holidays, and parental leave
• Opportunities for career growth within a global organization

Why Join Esko?

When you join Esko, you become part of Veralto's global network of innovators dedicated to safeguarding the world's most vital resources. Here, your work has purpose—and your career has momentum.

Together, we protect what matters most—and build careers that matter.