General Manager

Job Description

Job Description

Position Summary

The General Manager of the eShipping Distribution Services team is responsible for the overall success and profitability of a multi-client, Omni-Channel, 3PL Distribution Center. This strategic leader will oversee all facility operations, including warehousing, transportation, and inventory management, to ensure operational excellence, safety, and productivity. The ideal candidate will have a proven track record of optimizing processes, managing profit and loss (P&L), and developing strong teams to exceed customer expectations and key performance indicators (KPIs) in a fast-paced environment.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Motivate, organize, and encourage teamwork within the workforce to ensure that set productivity targets are met

• Ensure that quality, delivery, and budget objectives are met

• Operate mechanical and IT systems

• Liaise with customers and other departments

• Train, supervise, and appraise staff, including arrangement of forklift certification

• Maintain statistical and financial records

• Ensure FIFO compliance and inventory control

• Confirm that quality objectives and delivery deadlines are met

• Administer stock control

• Ensure compliance with health and safety legislation

• Coordinate with sales team to create pricing proposals

• Act as warehouse account manager

• Other duties as assigned

Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

• Able to stand for extended periods of time

• Must be able to lift 50 pounds and move pieces using a pallet jack and dolly

• Possess excellent customer service, time management, and prioritization skills

• Must have strong communication skills

• Must be able to work in warehouse environment with varying temperatures

Minimum Education and Experience

• High school diploma or equivalent

• Appropriate industry experience

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. and inside the warehouse to greet drivers and interact with other employees. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.

• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.

• Work Environment: This position is primarily performed in a warehouse and office with varying degrees of temperatures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.