Import Export Coordinator

Import/Export Logistics Coordinator Hampton Lumber Sales is seeking a detail-oriented and proactive professional to join our logistics team as an Import/Export Logistics Coordinator. This role will manage the end-to-end coordination of domestic and international shipments, ensuring efficient, cost-effective, and compliant movement of goods across our supply chain. The Import/Export Logistics Coordinator works closely with sales, carriers, and external partners to dispatch shipments, track orders, and provide visibility into shipment activity. This position plays a critical role in supporting a fast-paced, high-volume sales organization. This role will collaborate cross-functionally across the organization and contribute to continuous improvement in logistics processes and execution. Benefits Highlights Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles 401(k) with 5% annual company contribution and generous company matching contributions vested over three years Paid time off, including eight paid holidays Opportunity to earn bonuses Employee wellness program that includes free counseling sessions, financial and legal guidance, and more Opportunities for paid training to support career advancement and personal development Responsibilities Dispatch and coordinate shipments across ports, rail, and warehouses, ensuring efficient and on-time delivery Track and trace shipments across ocean, rail, and truck modes, providing timely updates and proactively resolving delays or service disruptions Serve as the primary point of contact for carriers, managing scheduling, accessorials, and issue resolution Obtain, evaluate, and support negotiation of freight rates to ensure cost-effective transportation solutions Accurately enter and maintain shipment and freight data in systems (e.g., LumberTrack), ensuring data integrity and supporting freight audit processes Maintain and analyze reports on shipment activity, costs, and service performance; identify trends and improvement opportunities Coordinate import and export shipments, ensuring compliance with trade regulations and accuracy of all required documentation Partner with warehouses and service providers for smooth flow of goods and inventory across locations Act as a liaison between sales, carriers, and customers, delivering clear communication and high-quality service Investigate and resolve shipment discrepancies, claims, and exceptions while developing solutions to mitigate supply chain disruptions Qualifications Strong attention to detail with excellent organizational and problem-solving skills Ability to manage multiple shipments and priorities in a fast-paced environment Strong analytical thinking and decision-making under tight timelines Excellent communication skills with a customer-service mindset Ability to work independently while contributing effectively within a team High level of professionalism, accountability, and initiative Education & Experience Bachelor's degree preferred (preferably in Logistics, Supply Chain, or a related field) Experience with logistics and dispatching operations required Familiarity with transportation across port, intermodal, or other logistics channels is preferred Proficiency Outlook, Excel, Teams, and other Microsoft Suite products Proficiency in relevant software such as LumberTrack or Transportation Management Systems is preferred More About Us Learn more at hamptonlumber.com. You can also learn about our company and our priorities by visiting our blog. EEO Statement Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying. Women and minorities are encouraged to apply. For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.