Customer Relations Specialist

US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis and survey. We offer full health, dental, vision and a 401k for all full time employees. We are currently in search of a confident and motivated team player to work in our Customer Service Department. Essential Responsibilities Answer incoming calls and communicate with clients and associates regarding questions, orders and/or forwarding calls to the appropriate department. Input and print new orders, make changes that may include cancelations, additions, subtractions, transfers and stop rentals. Enter orders into our operating software Alert IMS. Communicate any essential or vital information to our technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols; including face‑to‑face discussions, inter-office phone calls, email or video conferencing. Follow‑up with clients to provide information or solicit needed documents, order confirmations, quotes or other essential information. Facilitate inter-office transfer of equipment. Assist inventory and accounting associates in making sure inventory transactions are being recorded accurately (Weekly / Monthly). Perform all reasonably assigned tasks (When requested). Qualifications & Requirements High school diploma Excellent verbal and written communication skills Familiarity with Microsoft Office products: Word, Excel, and Outlook Preferred Experience, Skills & Abilities Customer Service experience Experience with and/or enthusiasm to learn about environmental technology and applications #J-18808-Ljbffr