Field Service Technician (Austin, TX)

Job Description

Job Description

ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment.

We are looking for someone  who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.

ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero-water solutions that outperform air- and water-cooled systems in any climate.

ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. ThermalWorks is one of several "inspired infrastructure" companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people working together to make a real difference for people and the planet. ThermalWorks is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey?

Key Responsibilities
Include but are not limited to:

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products
• Perform all preventative maintenance and service needs for clients
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule
• Collaboration with different departments within the company for product development and improvement
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 50% travel requirement within the United States.

Skills & Requirements
Education / Experience

• 608 EPA certification
• Experience in Mechanical Critical Infrastructure Service and Maintenance

Specific Skills / Abilities

• Base line circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems
• Ability to effectively troubleshoot HVAC systems
• Understand refrigeration theory as well as hands-on applied sciences
• Good written and verbal communication skills with an emphasis on customer service
• Ability to read drawings at a basic level
• Ability to work in mechanical rooms with elevated temperatures and high ambient noise levels.
• Ability to work in areas with limited access or restricted movement around large mechanical equipment.
• Ability to wear required PPE, including safety glasses, gloves, hard hats, hearing protection, and safety footwear.
• Ability to work nonstandard schedules when required, including nights, weekends, holidays, and occasional emergency callouts.

Physical Requirements

• Lifting and Carrying: Ability to regularly lift and carry up to 60 pounds, including tools, equipment, and mechanical components. Occasionally required to lift heavier items with assistance or mechanical lifting devices.
• Standing and Walking: Ability to stand, walk, and remain physically active for extended periods throughout the workday, including walking long distances within large data center facilities.
• Manual Dexterity: Ability to use hands and fingers to operate tools, handle small components, connect wiring, work with electrical and mechanical systems, and perform detailed equipment repairs.
• Working in Various Weather Conditions: Ability to work outdoors in varying weather conditions, including extreme heat, cold, rain, wind, and humidity.
• Climbing and Working at Heights: Ability to safely climb and work from ladders, step stools, elevated platforms, and mechanical access areas when required.
• Bending, Kneeling, and Crouching: Ability to frequently bend, kneel, squat, crawl, reach, and work in confined or awkward positions to access mechanical equipment and perform maintenance and repairs.
• Pushing and Pulling: Ability to push, pull, move, and position tools, equipment, carts, and mechanical components as needed.
• Physical Endurance: Ability to perform physically demanding work for extended periods, including working in mechanical rooms, rooftops, equipment yards, and other industrial environments.
• Visual and Auditory Abilities: Ability to read equipment labels, wiring diagrams, gauges, instrumentation, and digital displays. Must be able to recognize equipment sounds, alarms, and other potential safety concerns.
• Working in Industrial Environments: Ability to work safely around operating mechanical equipment, electrical systems, refrigerants, piping, rotating machinery, and other industrial hazards while wearing required personal protective equipment (PPE).
• Driving and Travel: Ability to operate a vehicle and travel between customer sites as required, including transporting tools and equipment.

Great Place to Work
Enjoy…

A fast-paced, entrepreneurial culture focused on innovation.
A flexible, autonomous work environment.
A culture of respect, learning, and excellence.
Experienced, highly talented experts as team peers.
Growth and travel opportunities.
A team of change-makers having a significant impact on people and the planet.

About Our Parent Company, Endeavour Energy
Endeavour is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time, and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour's mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water, and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change-makers want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that's what our mission requires. There is a strong sense of camaraderie between good-natured people who bring their A-game to work, every day, to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself.

Today, we're deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our  S ustainable H abitat for I nnovation towards a P urpose (SHIP) will be a model that inspires people and businesses to #jointhejourney. Together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come.

Position : Field Service Technician
Full-Time or Part-Time : Full-time
Reports to : Director of Service
Locations : Austin, TX (Remote) with 50% travel requirement