Food & Beverage Outlets Manager

Loews Atlanta Hotel places team members in vibrant Midtown steps from MARTA and major attractions. The hotel features 414 guestrooms 40000 square feet of event space Exhale Spa & Fitness Center and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are : Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits 401(k) & company match
• Paid Sick Days Vacation and Holidays Paid Bereavement Paid Pet Bereavement
• Training & Development opportunities career growth
• Tuition Reimbursement
• Pet Insurance
• T eam Member Hotel Rates other discounts perks and more
• Uniforms provided with complimentary dry cleaning
• Discounted dry cleaning for non-uniformed Team Members
• On-site discounted garage parking
• Discounted MARTA transit pass program
• Complimentary meals in Team Member Café while working
• Benefits are subject to eligibility and may vary by position

What Were Looking For :

A dynamic and service-driven Outlet Manager who can lead daily restaurant operations with consistency professionalism and a commitment to guest for someone who can balance floor leadership with operational strategyoverseeing staffing service standards cost control and team development to ensure a seamless and elevated dining experience.

Who You Are :

• Guest-Focused Leader: You genuinely care about creating memorable dining experiences and build relationships through warm professional service.
• Operationally Sharp : You understand labor management inventory control forecasting and how to maintain efficient high-quality service operations.
• Hands-On Manager : You lead by example stay visible on the floor and support your team in delivering exceptional service.
• Team Developer : You coach train and motivate team members to achieve their potential maintaining high morale and performance.
• Excellent Communicator: You work well with Culinary Banquets Bar leadership and other hotel departments to ensure smooth operations.
• Calm Under Pressure : You make smart decisions quickly adapt to changing business needs and maintain composure during peak periods.

What Youll Do :

Operational Leadership

• Oversee the daily operations of assigned outlets ensuring smooth efficient and cost-effective service.
• Maintain proper staffing levels to ensure optimal performance and guest satisfaction.
• Represent the Director of Food & Beverage in their absence.
• Ensure full adherence to departmental policies Loews standards and service guidelines.
• Work visibly on the floor during peak periods while maintaining active communication with the bar kitchen and room service.

Guest Experience

• Interact frequently with guests to ensure satisfaction with their dining experience.
• Address concerns promptly and professionally ensuring issues are resolved effectively.
• Maintain a welcoming environment and encourage team members to use guest names when appropriate.

Financial & Inventory Management

• Oversee labor management reviewing daily payroll reports and adjusting staffing according to business levels.
• Prepare storeroom requisitions and ensure costs align with budgeted guidelines.
• Monitor inventory levels and maintain proper product usage and control.

Team Leadership & Development

• Interview hire train coach evaluate and discipline outlet team members per Loews standards.
• Lead new hire onboarding and ongoing training programs.
• Conduct performance reviews identify needs for improvement or advancement and establish development goals.
• Facilitate team communication through departmental meetings and pre-shift discussions.

Collaboration & Communication

• Communicate daily with the Executive Chef or Sous Chef regarding menus reservations large parties and VIP needs.
• Attend required hotel meetings to stay informed on promotions events and cross-departmental updates.
• Evaluate trends and make recommendations for product service and operational improvements.

Additional Responsibilities

• Ensure cleanliness and maintenance of outlet spaces and equipment.
• Follow emergency procedures and comply with safety standards.
• Maintain compliance with grooming uniform and service expectations.
• Demonstrate regular and reliable attendance.
• Attend/complete all mandatory training sessions and meetings.
• Perform other duties as assigned.

Physical Requirements

• Ability to perform extended periods of walking standing and movement throughout multiple dining and service areas as part of daily operational oversight.
• Ability to lift carry push or pull items commonly used in food and beverage operations (generally up to 50 pounds with or without assistance or equipment) to support service and operational needs.
• Ability to bend reach navigate busy environments and respond quickly to operational demands in a fastpaced hospitality setting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Your Experience Includes :

• Associate degree or higher in Hospitality or Food Service Management preferred.
• Two years of management experience in an upscale restaurant or hotel food service operation.
• Thorough knowledge of upscale food & beverage operations service standards and administrative requirements.
• Food Service Manager Certification (or ability to obtain based on state/county/local regulations).
• Strong leadership communication and organizational skills.
• Ability to maintain effective operating controls to maximize efficiency and guest satisfaction.
• Ability to work a flexible schedule including weekends evenings and holidays.
• Professional friendly demeanor with the ability to engage guests by name when appropriate.

Required Experience:

Manager