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AI Solutions Product Lead for Customer Operations

Cencora

Cencora is seeking a Technical Product Manager specializing in AI Solutions to own the generative AI and automation portfolio for Customer Operations. You will lead an engineering team, drive a roadmap for AI-powered self-service and agent support, and shape guardrails and evaluation frameworks. This hands-on role requires experience shipping LLM-enabled automation in customer service contexts, collaboration with legal and security teams, and a track record of delivering measurable improvements #J-18808-Ljbffr Cencora

Vacancy posted 2 days ago
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