TRANSIT OPERATOR-DEMAND RESPONSE

Transit Operator - Demand Response

The Town of Chapel Hill is an Equal Employment Opportunity Employer. We will train you! No experience necessary! The primary objective of the Transit Operator - Demand Response is providing safe, reliable transportation to our certified clientele.

Essential Functions

Operate a paratransit vehicle to transport disabled and/or mobility-impaired citizens to various locations throughout the service area in a safe and prudent manner. Successfully execute scheduled manifest by picking up all clients on time and delivering them to their destinations safely and within a reasonable timeframe. Communicate effectively with dispatch, clientele and/or office personnel. Conduct pre-trip/post-trip inspections to ensure all equipment is in proper working condition prior to and after scheduled routes. Adjust to variables in normal working conditions including adverse weather, traffic and construction, and schedule modifications. Moderate lifting, bending, and crouching may be required to assist passengers in boarding and exiting vehicle, including carrying packages weighing up to 20 lbs., loading/unloading and pushing/pulling occupied wheelchairs without assistance. Employ all techniques of defensive driving to minimize the risk of accidents and/or passenger incidents. Report promptly any delays, accidents, and other incidents that may affect operations. Promote positive passenger relations by acting in a tactful, courteous manner. Wear company uniform while on duty and maintain good grooming standards. Attend training and orientation courses and ability to satisfactorily complete those courses. Performs other duties as assigned.

Minimum Qualifications

Knowledge of: Federal, state, and town traffic and safety rules and regulations. The geography and road system of the town and Transit coverage area. Customer service principles and techniques Basic First aid Ability to: Operate a vehicle with wheelchair lift capabilities. Communicate orally and in writing and with interpersonal relations. Maintain records. Conduct preventive maintenance checks for vehicles. Operate radio/communications equipment. Pass DOT physical exam (includes pre-employment drug testing), and background check Education: High school diploma or recognized equivalency Experience: Minimum of one year of driving experience

Supplemental Information

This position is driving essential and subject to the Town's Safe Driving and Accident Policy. This position is safety sensitive and subject to random drug and alcohol testing. Weekends, holidays, and/or night work is required. Work assignments are determined by a seniority bid system. Must have no more than two moving violations and/or vehicle accidents in the last two years & able to undergo 4-6 weeks of paid full-time training.

Benefits

The Town of Chapel Hill offers comprehensive and competitive benefits to regular full time and part time employees. Health and Dental Insurance are effective the first day of employment. The town will provide full-time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance. Retirement Health Savings Plan Employees hired after June 30, 2010, in a regular full-time or regular part- time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre-tax basis. The current contribution amount is 1%. Paid Time Off Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service. Sick Leave: Employees in full or part time regular positions earn 12 days per year. Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care. This leave does not come from Employee's leave bank. Paid Holidays: There are 12 official Town holidays. Employees in full or part time regular positions are eligible for paid holiday time. Personal Leave: All employees in full or part time regular positions are granted 3 days of personal leave per year. This leave is non-cumulative Local Government Retirement System All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%. Supplemental Retirement Plans NC 401(k)-The Town makes a contribution of 5% to the 401(k) for all regular full and part time employees. There is no employee match required. Employees have the option of making contributions on a pre or post tax basis. The plan is administered by Empower. 457 Deferred Compensation Plan-Town of Chapel Hill employees have the option of making contributions to a 457. The Town does not make contributions to this plan. The plan is administered by MissionSquare. Disability Insurance Town Provided: The Town provides both short term and long term disability insurance to all regular full or part time employees. The plan will pay up to 50% of the employee's base income up to $462 per week for non-job related injuries. Voluntary Short Term Disability: Employees have the option of purchasing supplemental disability insurance. This plan will pay employees a maximum of 25% of their base weekly earnings up to $400. Life Insurance The Town provides full and part time regular employees with an individual term life insurance policy. Employees have the option of purchasing additional life insurance for a small fee. Dependent life insurance is also available. Direct Deposit All employees hired after July 1, 2007 are required to have direct deposit. Other Benefits Credit Union: Employees of the Town of Chapel Hill are eligible to open accounts at Civic Federal Credit Union. Parking is provided free of charge at or near worksites Annual longevity payment beginning with the 5th year of full or part time regular employment Tuition assistance is available upon completion of the initial probationary period Town has a Housing Assistance Program that assists employees secure housing in Town see the following