Production Supervisor

Job Title: Production Supervisor

Career Level: M1

Function: Operations

Reports to: Plant Manager

Location: Whitehall East

Position Type: Full time

Schedule: Monday - Thursday, 5 am - 3 am, Fridays possible overtime

Pay: Based on Experience

Ornua is a leading dairy company and the proud owner of premium dairy brands enjoyed by consumers around the world. With annual revenues exceeding $3.7 billion and a global workforce of approximately 2,800 employees, Ornua operates across 10 business units and 12 production facilities spanning Europe, North America, the Middle East, and Africa.

In North America, Ornua is focused on delivering high-quality dairy products and ingredients to retail, foodservice, and food manufacturing customers. The company supports the growth of globally recognized brands, including Kerrygold, while also providing innovative dairy ingredient solutions to meet evolving customer needs.

Backed by a strong global supply network and deep dairy expertise, Ornua combines the strength of an international organization with a commitment to local markets, customers, and communities. Through its manufacturing facilities, commercial teams, and customer partnerships across the United States and Canada, Ornua continues to drive growth, innovation, and excellence throughout the dairy industry.

At Ornua, our success is built on our people, our values, and our commitment to delivering quality products and exceptional service to customers every day.

WHY THIS ROLE IS VALUABLE

The Production Supervisor is responsible for daily staffing (scheduling and management) of the production and packaging rooms and making sure that our operating equipment is running properly to produce food safely, least cost, high-quality products in a safe manufacturing environment (advising maintenance of any concerns). It is also the shared responsibility of this role to ensure that employees are trained and demonstrate safe working practices. This individual translates our weekly production schedule at floor level, ensuring the right products are produced, properly labeled and produced in the right quantities.

KEY AREAS OF RESPONSIBILITY

• Creates daily plan for where individuals are stationed in the production process. Conducts, oversees and audit training of all employees in their designated area.
• Implements/translates daily production schedule at floor level, ensuring that it is met in terms of formula translation and number of required batches.
• Ensures finished product is properly labeled per customer requirements.
• Makes sure all necessary raw materials are available and properly staged for efficient production of the daily production schedule. Work with inventory/warehouse/ordering personnel.
• Translates the company's food quality and food safety procedures, policies and protocols, including HACCP, onto the production floors, completing all necessary record keeping and documentation encompassed with all programs.
• Ensure facility meets WDATCP, FDA and USDA requirements as well as the BRC and customer audits.
• Participate in the Risk Management Program as applicable:
  • Assist in accident/near miss incidents as needed.
  • Perform daily pre-op audits.
  • Review occupational JSA's as needed.
• Problem solves any people or equipment related issues on production floors as they occur. Utilize Redzone to ensure breakdowns are documented correctly.
• Ensure all Redzone checks are completed and correct.
• Assists with product change-overs as necessary.
• Provides directions to lead/s on how to manage breaks in their designated areas.
• Ensures equipment is ready for end of day/week sanitation procedures.
• Generate documentation for use on the production area.
• Make employment decisions and/or recommendations such as hiring, improvement plans, transfers, promotions, corrective actions, terminations and pay adjustments.
• Manage employee performance and assist employees in making improvements to their performance through coaching and mentoring and administering performance reviews. Recommend, plan, and/or implement employee training and skill development activities.
• Coordinate and manage the work of employees by directing members of the team to meet the area's goals. Audit regularly to ensure standard operating procedures are being adhered to.
• Audit, maintain, and ensure employee time-keeping and absentee records are accurate and processed weekly.
• Promote a positive work environment by ensuring accountability for behaviors that violate company policies.
• Work effectively and communicate and relate well with others; maintain effective and constructive working relationships.
• Communicate company and department issues and goals and facilitate employee growth and development through daily/weekly team huddles/meetings.
• Attend and participate in all training and management meetings provided by the company.
• All other special projects and duties as assigned.

KEY REQUIREMENTS

Minimum Qualifications

• Associate degree in Supervisory Management, Manufacturing, or related field or equivalent work experience is required.
• 3 years' experience supervising a production workforce, with food companies, and ideally a cheese company preferred.

Desired Qualifications

• Lead and direct others to generate expected results
• Handle stressful, emotional, and conflicting situations.
• Manage resources to optimize equipment, facilities, employees, methods, materials.
• Excellent verbal, analytical and organizational skills
• Provide effective leadership; promote teamwork and demonstrate ability to lead people to achieve results through teamwork.
• Effective time management and organizational skills
• Work independently as well as in a team environment.
• Effective interpersonal skills
• Proficient computer skills
• Work effectively with people from diverse economic and cultural backgrounds.
• Handle multiple projects simultaneously within established time constraints.
• Strong analytical and problem-solving skills
• Knowledge of production equipment design (sanitary design knowledge a plus)
• Knowledge of using computer programs, including Word and Excel
• Advanced knowledge and understanding of HACCP/Good Manufacturing Practice
• Inventory control experience needed.
• Food Allergen and Nutrition labeling law knowledge a plus

PHYSICAL DEMANDS

This role requires regular standing, walking, bending, twisting, pushing, pulling, and lifting up to 60 pounds. Employees must be able to perform repetitive motions and safely operate equipment while following all safety and quality procedures.

WORKING ENVIRONMENT

Work is performed in a food manufacturing facility with variable temperatures - cooler warehouse areas and warmer production zones. The environment includes exposure to moving equipment, moderate to loud noise levels, and required use of personal protective equipment (PPE) such as safety shoes, hearing protection, gloves, and hairnets. Requires on-site work on production floor setting and minimal office setting. Requires ability to operate motor vehicle, routine travel across manufacturing locations required.

WHY ORNUA?

Ornua is a purpose-driven, values-led co-operative creating value for Irish dairy farming families through our global operations. With 10 business units, 16 production facilities, and in-market teams across the world, we operate through two divisions - Ornua Foods, which markets our iconic consumer brands including Kerrygold and Pilgrims Choice, and Ornua Ingredients, which provides innovative, customized dairy ingredient solutions to our customers.

• Our Values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• We invest in our people and foster a culture of continuous learning and improvement.
• Career progression opportunities, including global mobility.
• Comprehensive benefits with region-specific offerings.

TOTAL REWARDS

Total Rewards at Ornua Ingredients North America will include a competitive salary and quarterly bonus scheme for production. The following are a list of other benefits you can avail of: low employee contribution for Medical, Vision and Dental benefits cover; 401k; Paid Time Off; Maternity Leave (20 weeks); Parental Leave; Reward & Recognition program; Volunteering opportunities; Long Service Awards.


Ornua is an equal opportunity employer. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information. Ornua is committed to providing reasonable accommodations to individuals with disabilities. If you require an accommodation to complete the application or interview process, please contact Ornua People Services at View phone number on click.appcast.io or View email address on click.appcast.io.

This employer participates in E-Verify, a federal program that verifies the identity and employment eligibility of all persons hired to work in the United States. As part of the hiring process, information provided on your Form I-9 will be submitted to the E-Verify system.
E-Verify compares your information to records maintained by the Department of Homeland Security and the Social Security Administration.
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