Senior Project Manager (Salesforce / SaaS Implementation)

Senior Project Manager (Salesforce / SaaS Implementation) Location: Dallas, TX 75231 (hybrid onsite – onsite ranges from 0-3 days per week, depending on meetings and team presence, often decided with short notice). Position Type: 12M Contract Hourly / Salary: up to $90W2+ (based on experience level). Job Summary Vaco is currently seeking a Senior Project Manager (Software Delivery) for a 12‑month+ contract opportunity that is located in Dallas, TX. The Senior Project Manager (Software Delivery) will own the end‑to‑end delivery of large‑scale, complex IT and digital transformation initiatives with major enterprise impact. The Senior Project Manager (Software Delivery) will lead cross‑functional teams (internal staff, contractors, and vendors), manage multi‑million dollar budgets, develop detailed project plans, mitigate risks, drive change management and user adoption, and deliver executive‑level communications and updates to senior leadership. Strategy / Planning / Governance Enterprise Program / Project Leadership – Owning End‑to‑End Delivery of Large‑Scale Cross‑Functional IT Initiatives with Significant Enterprise Impact Strategic Alignment / Portfolio Management – Aligning Funding / Resource Requirements / Project Objectives with Technology / Business Strategies in Partnership with Business Solutions Managers Project Scope / Stakeholder Management – Defining Project Scope / Goals / Deliverables in Collaboration with Senior Leadership / Key Stakeholders Project Planning / Execution Management – Developing Comprehensive Project Plans Across Multiple Workstreams / Vendors (Timelines / Milestones / Resource Allocation / Risk Mitigation) Project Governance / Documentation – Creating / Managing Key Project Artifacts (Project Charters / Requirements Documentation / Cutover Plans / Execution Plans) Vendor Management / Procurement Support – Partnering with Technology / Procurement Teams to Develop RFPs / Conduct Vendor Evaluations / Support Solution Selection Processes Execution / Delivery Project Delivery Excellence – Driving Successful Project Outcomes via Rigorous Milestone Tracking / Dependency Management / Proactive Risk Identification/Mitigation Cross‑Functional Team Leadership – Leading Onsite Project Teams (Internal Resources / Contractors / Vendors) | Delivering High‑Quality Results within Established Timelines Process Optimization / Digital Transformation – Identifying Opportunities for Process Improvement / Automation / AI Integration / Digital Acceleration Within Project Initiatives Project Monitoring / Adaptive Execution – Continuously Monitoring Project Progress | Adjusting Plans to Address Changing Requirements / Emerging Issues / Delivery Challenges Scope Change Management – Facilitating Project Scope Changes in Partnership with Business Technology Leadership / Business Stakeholders | Maintaining Alignment to Strategic Objectives Risk Resolution / Roadblock Removal – Providing Rapid Response to Project Issues via Escalation Management / Risk Mitigation / Priority Realignment Vendor Integration Management – Ensuring Vendor Deliverables Are Successfully Integrated Into Overall Project Objectives and Outcomes Quality Assurance / Validation – Overseeing Testing / Validation / Documentation Activities | Ensuring Deliverables Meet Functional / Business Requirements Digital Accessibility Compliance – Ensuring Project Deliverables Adhere to Established Digital Accessibility Standards / Compliance Requirements Communication / Influence Executive Stakeholder Management – Identifying / Establishing / Maintaining Strong Business Relationships with Executive Leaders / Stakeholders / Vendors / Project Sponsors Executive Communications / Reporting – Creating / Maintaining / Delivering Executive‑Level Project Updates (Written / Verbal) Strategic Communications Leadership – Facilitating Executive Briefings / Board‑Level Updates / Cross‑Functional Alignment Sessions | Ensuring Organizational Transparency and Engagement Decision Support / Influence – Providing Recommendations | Influencing Decision‑Making within Project Scope to Support Successful Business Outcomes Stakeholder Communication Management – Maintaining Effective Communication Across Project Teams / Business Stakeholders | Ensuring Alignment / Delivery Success Vendor / Partner Coordination – Primary Liaison Between Internal Project Teams (Employees / Consultants / Contractors) and External Vendors / Suppliers | Driving Collaboration and Project Execution Resource Management / Team Leadership Project Planning / Work Breakdown Management – Developing Detailed Project Plans / Work Breakdown Structures (WBS) / Comprehensive Project Timelines | Supporting Successful Execution Resource Planning / Forecasting – Forecasting Resource Requirements / Maintaining Accurate Resource Allocations within Enterprise Portfolio Management Tools Work Prioritization / Team Coordination – Establishing Work Priorities | Directing the Efforts of Employees / Consultants / Contractors | Achieving Approved Project Objectives Team Leadership / Mentorship – Mentoring Team Members while Promoting Accountability / Professional Growth / Continuous Improvement Collaboration / Team Development – Fostering Collaboration / Communication / Team Cohesion Across Matrixed / Distributed / Remote Project Environments Risk / Issue Management Risk / Issue Management – Anticipating Project Risks / Issues | Maintaining RAID Logs (Risks / Assumptions‑Actions / Issues / Decisions) | Ensuring Visibility / Accountability Problem Resolution / Escalation Management – Troubleshooting Project Challenges | Proactively Resolving Issues / Driving Timely Corrective Actions to Maintain Project Momentum Mitigation / Contingency Planning – Developing Risk Mitigation Strategies / Contingency Plans to Minimize Project Disruption / Delivery Impact Executive Escalation Leadership – Serving as Initial Point of Contact for Escalated Issues | Resolving Conflicts Diplomatically | Balancing Business Priorities / Technical Feasibility / Resource Constraints Budget Ownership / Financial Governance – Managing Multi‑Million‑Dollar Project Budgets with Strong Fiscal Discipline / Forecast Accuracy / Focus on Business Value Realization Vendor Financial Management – Reconciling Vendor Invoices Against Deliverables / SOWs | Supporting Payment Processing | Ensuring Timely Invoice Approval Capital / Operational Expense Management – Managing Project Capital Assets / Operational Expenditures within Approved Budget Parameters Forecasting / Financial Reporting – Maintaining Actual‑to‑Forecast Reporting / Updating Financial Forecasts / Managing Multiple Budget Scenarios Budget Risk Communication – Communicating Financial Risks to Technology Leadership while Presenting Mitigation / Remediation Options Budget Variance Management – Preparing Budget Variance Requests / Securing Executive Approvals when Project Financial Adjustments are Required Reporting / Metrics Project Performance Management – Monitoring Project Performance via Defined KPIs | Making Proactive Adjustments to Maintain Delivery Objectives Project Governance / Methodology Compliance – Following Established Project Frameworks / Reporting Standards / Organizational Templates | Ensuring Consistent Project Execution KPI Tracking / Reporting – Tracking / Reporting Key Metrics (Schedule Adherence / Budget Variance / Resource Utilization / Stakeholder Satisfaction) Executive Dashboards / Health Reporting – Developing / Delivering Executive Dashboards / Project Health Reports | Providing Visibility into Project Status / Risks / Outcomes Post‑Implementation Review / Continuous Improvement – Conducting Post‑Project Reviews / Lessons Learned Sessions | Capturing Best Practices / Identifying Improvement Opportunities / Strengthening Future Project Delivery Processes Change Management / Adoption Change Management Leadership – Driving Change Management Strategy via Stakeholder Readiness Assessments / Training Programs / Communication Plans | Coordinating Adoption Activities User Adoption / Organizational Enablement – Ensuring Successful Adoption of New Systems / Processes / Technologies via Structured Rollout Strategies / Behavioral Change Measurement / Business Impact Evaluation Post‑Implementation Success Measurement – Measuring Solution Effectiveness Following Deployment | Gathering Stakeholder Feedback to Drive Continuous Improvement Initiatives Operational Transition / Knowledge Transfer – Ensuring Seamless Handoff of Project Deliverables to Support / Operations / Service Management Teams via Comprehensive Documentation / Training / Knowledge Transfer Operational Readiness Management – Establishing Readiness Criteria | Validating Systems / Processes / Teams are Prepared to Sustain Solutions Following Production Deployment ITSM / DevOps / Support Integration – Coordinating with ITSM / DevOps / Support Leadership to Embed New Capabilities into Operational Processes (Incident Management / SLA Alignment / Escalation Procedures) Best Practices Project Management Methodologies – Providing Expertise Across Waterfall / Agile / Hybrid Delivery Methodologies | Applying Appropriate Approach Based on Project Requirements / Organizational Needs Project Governance / Delivery Excellence – Championing Project Governance Best Practices | Driving Consistency / Accountability / Risk Management / Successful Project Outcomes Agile / SAFe Leadership – Promoting Agile / SAFe / Hybrid Delivery Frameworks | Tailoring Execution Models to Project Complexity / Team Structure / Organizational Maturity Levels Delivery Model Optimization – Assessing Project Characteristics / Organizational Readiness | Implementing the Most Effective Delivery Approach for Maximizing Business Value / Execution Success Job Requirements Enterprise Project / Program Leadership (8+ years) – SaaS Implementation / Salesforce (required) / Sitecore (strongly preferred) | Leading Complex Enterprise Projects and Digital Transformation Initiatives / Managing Cross‑Functional Teams | Delivering Technology Solutions within Scope / Budget / Schedule Project Portfolio Management Tools – Utilizing Enterprise Project / Portfolio Management Platforms (MS Project / Planner / Smartsheet / JIRA / Azure DevOps / Similar Tools) to Plan / Track / Govern Delivery Efforts Project Delivery Methodologies – Demonstrating Proficiency Across Agile / SCRUM / Waterfall / Hybrid Project Management Frameworks / Delivery Models Enterprise SaaS / Integration Strategy – Supporting Enterprise SaaS Implementations / Integration Strategies across Complex Technology Ecosystems Vendor / Contract Management – Managing Vendor Relationships / Contracts / SOWs / 3rd Party Deliverables throughout the Project Lifecycle Change Management / Adoption Leadership – Driving Change Management Initiatives via Organizational Readiness Assessments / Stakeholder Engagement / User Adoption Strategies Budget / Financial Management – Managing Budgets / Forecasts / Financial Reporting / Cost Controls for Large‑Scale Enterprise IT Initiatives IT Governance / Service Management – Applying Comprehensive Knowledge of IT Governance / Service Management Best Practices / Continuous Improvement Methodologies Cybersecurity / Regulatory Compliance Awareness – Maintaining Awareness of Cybersecurity Principles / Regulatory Frameworks (GDPR / HIPAA / Related Compliance Requirements) Innovation / Continuous Improvement – Demonstrating a Proven Track Record of Driving Innovation / Process Optimization / Operational Excellence / Continuous Improvement Initiatives across Enterprise Environments Business Acumen / Strategic Decision‑Making – Applying Strong Critical Thinking Skills / Business Understanding / Data‑Driven Decision‑Making | Supporting Organizational Objectives Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR and UK GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found at Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; and other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits). #J-18808-Ljbffr Vaco by Highspring