Veterinary Receptionist

Flowood Pet Hospital & Resort, located in Flowood, MS, operates on the core principle of treating every patient like our own. Since 2015, we have committed ourselves to providing comprehensive veterinary care, blending advanced medicine with loving attention. The Flowood community clearly recognizes this dedication, granting us an excellent 4.8-star Google rating. We are a full-service clinic that strongly focuses on client education and continuous advancement in veterinary technology. If you are looking for a place where you can genuinely connect with patients and grow your career, this is the opportunity for you. Joining our team means entering an environment built for professional growth. We understand that to provide the best patient care, our teammates must feel supported in their careers. You will find that our practice emphasizes continuous education, ensuring you stay current with the latest advances in veterinary technology. Teammates have access to expansive resources across our network, including internal specialty consultations, helping you expand your skillset. We actively support you in achieving your career goals, guaranteeing you can do your best work every day. Our commitment is to high-quality, full-service small animal medicine. As a key service provider in the Flowood community, we ensure we are equipped to handle diverse cases, from routine wellness and prevention to complex advanced care. You will be utilizing your skills in areas such as surgical procedures and urgent care, with same-day appointments frequently available to meet immediate patient needs. We pride ourselves on the blend of comprehensive medical services offered right here in our clinic, establishing us as a trusted partner in pet healthcare since 2015. Flowood, MS, offers a welcoming environment where you can establish deep roots, both personally and professionally. Located just outside Jackson, Flowood is known for its accessibility and strong community feel. Our hospital is conveniently situated on Lakeland Drive, making your commute simple and placing you near all the amenities you need. When you join us in Flowood, you become an essential part of a community that truly values the compassionate and committed care you deliver.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.