Warehouse Associate

Job Description

Job Description

Position Purpose:

The Warehouse Associate is the backbone of GrowthSpoke's daily operations. This role is responsible for executing the work that keeps our warehouse running — accurately, efficiently, and safely. Associates are expected to take ownership of their work, support their team, and contribute to a culture of accountability and continuous improvement.

Flexibility across departments is an expectation of this role. Operational needs shift throughout the day, and associates are expected to shift with them.

Responsibilities:

Daily Production

• Use handheld scanners to pick, verify, and fulfill orders from stock accurately.
• Utilize the Warehouse Management System (WMS) to process orders, enter details, and complete required system transactions.
• Pack and prepare outbound orders according to client specifications, quality standards, and company procedures.
• Receive, sort, put away, and organize inbound freight, stock, and materials in the correct locations.
• Stock shelves, racks, bins, and pallets accurately; attach identifying tags or labels as required.
• Measure, weigh, and count products and materials; handle all products — especially delicate or high-value items — with care.
• Move materials to and from storage areas, loading docks, and production areas by hand or with authorized equipment.
• Organize and wrap products and pallets to meet shipment and storage standards.

Quality & Awareness

• Take personal responsibility for the accuracy and quality of your own work.
• Report any damaged, missing, or misplaced inventory to your Team Lead immediately.
• Stay aware of what is happening around you on the floor — notice workflow slowdowns, supply shortages, or process breakdowns and report them to your Team Lead promptly.
• Report any system errors, equipment malfunctions, or unsafe conditions to your Team Lead immediately.
• Participate in warehouse cleanup and organization tasks as assigned.

Teamwork

• Work across all warehouse departments as directed by your Team Lead or Supervisor based on daily operational needs.
• Support any department that needs assistance — volume, staffing, and priorities shift throughout the day.
• When assigned tasks are complete, seek out your Team Lead for additional work.
• Help new associates learn the ropes; lead by example and contribute to a positive, professional team environment.

Nature and Scope:

• This is a physical, active role that requires sustained effort, focus, and reliability throughout the entire shift.
• Train with Team Leads and experienced associates; ask questions, take initiative, and develop your skills continuously.
• Work in multiple departments within the warehouse as needed; cross-training is a regular part of this role, not an exception.
• Maintain a working proficiency with handheld scanners and the Warehouse Management System.
• Associates who demonstrate strong performance and reliability will be considered for growth into Team Lead roles.

Required Skills and Experience:

• Previous warehouse or production experience preferred; a strong work ethic and willingness to learn will be considered.
• Dependable attendance — your team counts on you to be there.
• Ability to follow written and verbal instructions accurately and consistently.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Effective communication with Team Leads and fellow associates.
• Positive attitude and willingness to work across departments without complaint.

Environment:

• Position requires prolonged periods of standing, walking, bending, reaching, and active movement throughout the shift.
• Work is performed in a heated warehouse environment.
• Must be able to lift up to 50 pounds frequently; ability to push, pull, squat, and carry as required by the task.
• Close-toed shoes that fully cover the foot are required at all times in the warehouse.