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Floor Manager Gamble Home Furnishings

GH BRANDS LLC

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Training & development

Job Summary

The Assistant Store Manager (Floor Manager) is a sales-first leader responsible for driving performance, developing people, and ensuring execution of GH Brands’ selling process and customer experience standards. This role leads from the front by actively engaging with customers and sales associates in real time, coaching and training on the floor, and holding the team accountable to results. The Assistant Manager helps oversee daily store operations, merchandising standards, and team performance while maintaining a high-energy, results-driven environment focused on maximizing sales, gross margin, and customer satisfaction.

Key Responsibilities & Duties

Sales Leadership & Floor Execution

Lead from the front as an active presence on the sales floor (P2i – Position to Impact)

Jump into live sales situations to model and reinforce proper selling behaviors

Coach and train sales associates in real time and through structured development

Ensure consistent execution of all selling disciplines and customer experience standards

Monitor store performance, KPIs, and daily sales activity to drive results

Direct customers to the right salespeople to maximize outcomes

Team Development & Accountability

Train, coach, and develop new and existing employees

Hold team members accountable to process, performance, and expectations

Address and correct poor performance with urgency and consistency

Lead by example through modeling expected behaviors and standards

Conduct ongoing coaching, scrimmaging, and performance conversations

Customer Experience

Ensure every customer receives a high-quality, engaging shopping experience

Enforce proper communication, expectation-setting, and follow-through with customers

Step in to resolve customer issues and ensure satisfaction

Maintain a “customer-first” culture with urgency and engagement

Store Operations

Support daily opening and closing procedures, including cash handling and deposits

Ensure accuracy of sales tickets, financing paperwork, and reporting

Maintain operational standards across paperwork, inventory, and processes

Execute store procedures, policies, and company expectations consistently

Merchandising & Store Standards

Maintain showroom standards including cleanliness, organization, and visual presentation

Ensure proper tagging, signage, and promotional execution

Monitor and maintain inventory integrity and floor readiness

Identify and correct issues related to displays, damages, or presentation

Leadership Expectations

Create a high-energy, performance-driven culture built on accountability and engagement

Demonstrate urgency, professionalism, and a “do it right, right now” mindset

Communicate clearly and consistently with team members and leadership

Take ownership of team results and overall store performance

Build trust, develop people, and drive a “win-win-win” environment

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Vacancy posted 3 days ago
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