Global VoC & Customer Insights Leader
Stellantis
Stellantis is seeking a Global Customer Insights & VoC Lead to steer the worldwide customer insights and VoC capability within Global Customer Care. You’ll synthesize customer feedback, case data, and digital signals to pinpoint pain points and backlog drivers, translating findings into actionable recommendations for cross-functional partners. In this senior role, you’ll establish governance, dashboards, and KPIs that connect customer sentiment with operational performance, measuring the impact #J-18808-Ljbffr Stellantis
Vacancy posted 2 days ago
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