Guest Service Agent
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Morehead City, NC vacancy
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations; Compute bills, collect payments, and make...Suggested
- ...to splashy water parks to luxe suites, we create unforgettable guest experiences. Love making memories? Come ride the wave with... ...support, queries, or requests through a high-quality customer service approach. Works cohesively with guest service, housekeeping...SuggestedSeasonal workLocal area
$64.6 - $75.95 per hour
...Competitive wage offered based on geography and other business-related factors * Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters * Flexible scheduling - Flexible scheduling options to fit your lifestyle...SuggestedHourly payRelocationRelocation packageFlexible hours- ...atmosphere. If you love working with great people and creating memorable guest experiences, we’d love to meet you. What We’re Looking For... ...with both FOH and BOH Passion for hospitality and great service Weekend and evening availability preferred Previous...SuggestedFlexible hoursWeekend workAfternoon shift
- Job Description Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers...Daily paidExtra incomePart timeSecond jobFlexible hours
- ...), then working here is a perfect fit! What We're Looking For : A positive attitude, warm personality, and great customer service skills with people of all ages; A long-term team member looking to grow within our company Comfortable driving a larger vehicle...Full timePart timeLocal areaFlexible hoursShift workNight shiftWeekend work
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly pay- ...Job Description Job Description Newbold Services, LLC provides best in class integrated, high level, facility maintenance services to The United States. With half a century of facility service experience, state of the art business practices, environmentally friendly...Weekly payFull timeDay shift
- ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office...Daily paidFull timePart timeNight shiftWeekend work
- ...an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job...Immediate startRelocationFlexible hoursShift workNight shiftDay shift
- ...: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel... ...Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your...Full timePart timeWeekend work
- ...Job Description Job Description Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your...Daily paidFull timePart timeWeekend work
- ...Title General Manager Job Summary A Resort, its facility, services, and staff constitute an environment dedicated to providing recognition... ...purpose is to assure all actions are coordinated to exceed Guest expectations while achieving revenue objectives and satisfying...Work at officeLocal area
- ...Description Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...
- ...maintain a clean, organized dining room. Responsibilities Clear and reset tables quickly and efficiently Assist servers with guest needs Refill waters and help run food when needed Keep dining areas clean and organized Support the team to ensure great...Flexible hoursWeekend work
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...Own your Role by… Enthusiastically Welcome and Thank our Guests for choosing LongHorn Manage the lobby experience Work as...Shift work
- ...Benefits Answering the phones and book reservations Greeting customers and making them feel welcome Estimating wait time for guests Qualifications Friendly and outgoing personality Ability to listen and communicate effectively Strong organizational...
- ...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours
$12 - $14 per hour
...the Host/Hostess position, but this Job is more than seating guests at a table. The position includes but is not limited to:... ...food allergies but not limited to. Coordinating dining room service by spacing out reservations correctly as well as handling walk-...Full timeSummer workLocal areaWeekend work$3.15 - $5 per hour
...valuable skills you can take with you into any career path. Flexible scheduling. Your role at Hwy55: Value the stories of all guests who walk through our doors and commit to making their days brighter. Prepare and serve delicious, high-quality food, the way you...Part timeTraineeshipFlexible hoursShift work$8 - $10 per hour
...Job Details: ~ Must Be Experienced. ~$10 Hour Plus Service Bar Tips and eight seats at the bar. ~ Must be able to Serve Menu accurately. ~ Must have Food Menu Knowledge. ~ Able to Multitask. ~ Nine Seat Bar, High Volume Service Bar, High Volume Dining, Upper...Full timePart timeLocal areaAll shiftsFlexible hoursShift workNight shift- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...oriented culture. They create authentic connections with all our Guests while delivering bold, quality food. Create Guest Loyalty...Shift work
- ...* Speak Enthusiastically * Make Emotional Connections with Guests Crew Member / Team Member - Chill Staff is generally offered... ...time or part time restaurant job. Prior experience as customer service, cashier, associate, restaurant crew member, team member or...Full timePart timeCasual workFlexible hours
- ...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...strong culture of creating authentic connections with all our loyal Guests and passionate team members. Be Bold By… Delivering...Shift work
- ...Responsibilities ~Take accurate food and beverage orders and enter them into the POS system ~Provide friendly, attentive, and efficient service to guests ~Maintain a clean and organized section, including pre-bussing and resetting tables Skills ~Ability to multitask and...Full timePart time
- ...Job Description Job Description We are seeking Full Service Restaurant Servers for a Busy Summer 2026 Season. Very High Volume,... ...Responsibilities: Taking Orders, Serving Food and Beverages to Guests Staying Organized in Order Taking and Knowledge of Menu...Summer workCasual workDay shiftAfternoon shift
- ...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours
$8 - $10 per hour
This is a Tipped Position. Responsibilities: Crabs Claw Oceanfront Caribbean Restaurant is open year-round. Must be able to work Weekends, Holidays, Nights. Must work minimum of 50 hours a week to qualify for salary. Hourly is an option. Verify identification...Hourly payFull timeLocal areaShift workNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!




