Guest Service Agent
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Morehead City, NC vacancy
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job...SuggestedFull timePart timeShift work
- ...Newbold Services, LLC provides best in class integrated, high level, facility maintenance services to The United States. With half a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established...SuggestedWeekly payFull timeDay shift
$725 per month
...Respond to resident room emergencies, and log cleaning activities as required. Housekeepers also interact with residents and guests in a friendly and courteous manner. Brookdale is an equal opportunity employer and a drug-free workplace. About Us Brookdale...SuggestedHourly payFull timeTemporary workPart timeFlexible hours- ...to splashy water parks to luxe suites, we create unforgettable guest experiences. Love making memories? Come ride the wave with... ..., folding, and sorting laundry at the property. Guest Service: Providing on-site guest support by responding to queries or...SuggestedSeasonal workLocal area
$1,000 - $1,400 per week
...Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share... ...an environment that is clean, safe, and attractive for our guests. Prioritizing comfort and cleanliness of staterooms, facilities...Full timeTemporary workLocal areaShift workAfternoon shift- ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office...Daily paidFull timePart timeNight shiftWeekend work
- ...Job Description Job Description Newbold Services, LLC provides best in class integrated, high level, facility maintenance services to The United States. With half a century of facility service experience, state of the art business practices, environmentally friendly...Weekly payFull timeDay shift
- ...: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel... ...Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your...Full timePart timeWeekend work
- ...Job Description Job Description Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your...Daily paidFull timePart timeWeekend work
$60.9 - $82.3 per hour
...Competitive wage offered based on geography and other business-related factors Paid Time Off (PTO) – Available after three months of service (subject to state law) because work-life balance matters Flexible scheduling - Flexible scheduling options to fit your lifestyle...Hourly payRelocationRelocation packageFlexible hours- Salary: Depends on Qualifications Location : Morehead City, NC, NC Job Type: Part time staff Job Number: 00336 Department: Carteret Community College Opening Date: 01/12/2026 Carteret Community College accepts applications from individuals who wish...Temporary workPart timeWork experience placementWork at office
- ...dusting, sanitizing, and mopping common areas, resident rooms, and restrooms to maintain a clean and safe environment. Laundry Services: Assist with washing, folding, and distributing laundry for residents and staff as needed. Waste Management: Dispose of trash...
- JOB RELATIONSHIPS Responsible to: Supervisor DEFINITION OF POSITION Position that can work anywhere in the Nutrition department. Duties will include being a cashier, diet aide, and /or utility worker. Must be flexible and willing to learn a variety...Flexible hoursShift work
- ...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hours
- ...arranging tables spaced correctly to gain the maximum number of guests during one seating. Handling and expediting reservations and... ...food allergies but not limited to. Coordinating dining room service by spacing out reservations correctly as well as handling walk-...Summer workWeekend work
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...Own your Role by… Enthusiastically Welcome and Thank our Guests for choosing LongHorn Manage the lobby experience Work as...Shift work
- ...Shifts are from 10 to 5:30pm, 4pm to Close (10ish). Great Tips. With Full Time Schedule and Full Menu Knowledge and Professional Service, Servers Are Averaging 1000K per Week Free Parking. Must be able to work at least 35-40 hours a week. Mature, Responsible,...Full timeLocal areaShift workWeekend work
- Crabs Claw Oceanfront Caribbean Restaurant Job Crabs Claw Oceanfront Caribbean Restaurant is open year-round. Must be experienced in serving table side. Must have experience and knowledge of beer, wine, and liquor. Must learn entire menu and know what plates...Monday to FridayShift workDay shiftWeekday work
$12 - $14 per hour
...located inside the Beaufort Hotel is currently seeking friendly and guest-focused Hosts/Hostesses to join our Food & Beverage team. As... ...times Qualifications Previous restaurant or customer service experience preferred, but not required Strong communication...Hourly payTemporary workPart timeFlexible hoursShift workNight shift$10 per hour
...About the Job Job Details: ~ Must Be Experienced. ~$10 Hour Plus Service Bar Tips and eight seats at the bar. ~ Must be able to Serve Menu accurately. ~ Must have Food Menu Knowledge. ~ Able to Multitask. ~ Nine Seat Bar, High Volume Service Bar, High...Full timePart timeLocal areaAll shiftsFlexible hoursShift workNight shift- ...Supervisor and Production Manager DEFINITION OF POSITION Provides direction and training to staff while performing daily food service tasks. They act as a vital link between management and the front-line workers, often assuming overall responsibility for operations...
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...oriented culture. They create authentic connections with all our Guests while delivering bold, quality food. Create Guest Loyalty...Shift work
- ...located inside the Beaufort Hotel is currently seeking energetic and guest-focused Restaurant Servers to join our Food & Beverage team.... ...Provide friendly, professional, and attentive service to all guests Greet guests promptly and ensure tables are clean...Hourly payTemporary workPart timeFlexible hoursShift workNight shift
- ...individuals who have a passion for hospitality, enjoy working as part of a team, and take pride in creating memorable guest experiences through excellent service and attention to detail. Responsibilities Provide friendly and professional guest service throughout all...Hourly payTemporary workPart timeFlexible hoursShift workNight shift
- ...Dependable and punctual individuals Honest, trustworthy team players Positive attitudes and strong work ethic Friendly customer service skills Ability to thrive in a fast-paced environment Comfortable working outdoors in various weather conditions...Full timePart timeLocal areaImmediate startFlexible hours
- ...preparing, processing, packaging, and stocking products according to Starbucks Standards. Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully...Part time
- ...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and...Shift work
$1,000 - $1,400 per week
...Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share... ...issues to management. Creating genuine rapport with our guests and catering to all galley requests in an efficient manner....Full timeTemporary workLocal areaShift workAfternoon shift- Fleet Landing Opportunity Integrity and passion drive us to be extraordinary. Since our beginnings in 1990, our dynamic and purpose-driven community has become a place where excellence abounds. No one offers a senior living community quite like Fleet Landing. From pristine...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!


