Bilingual Store Manager

Bilingual Kiosk Manager Fresco Supermarket- Wireless Retail

Blue Fig USA, an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL, is seeking enthusiastic and customer-focused Sales Associates to join our dynamic team. With over 90 locations across Florida, we are committed to delivering a premium customer experience and ensuring that every customer receives exceptional service and tailored wireless solutions. If you are passionate about technology, enjoy helping others, and thrive in a fast-paced retail environment, we invite you to join our dedicated team.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Understand customer needs and recommend suitable wireless products and services
• Demonstrate and explain device features, plans, and promotions
• Process sales transactions accurately and efficiently
• Maintain knowledge of current products, services, and industry trends
• Ensure the sales floor is organized, clean, and well-stocked
• Uphold company standards for customer service and store appearance
• Collaborate with team members to achieve sales goals and deliver a consistent customer experience

Skills and Qualifications:

• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Passion for technology and wireless products
• Ability to learn quickly and adapt to new information
• Positive attitude and a team-oriented mindset
• Basic computer skills and familiarity with point-of-sale systems
• High school diploma or equivalent required

At Blue Fig USA, we foster a culture of growth, learning, and excellence. Our team members are valued for their contributions and are provided with opportunities for professional development. Join us and be part of a company dedicated to delivering an exceptional customer experience every time.

Requirements

• High school diploma or equivalent, college degree preferred.
• Retail sales management or customer service management experience.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

Knowledge, Skills, & Abilities:

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

Desired Skills:

• Experience in prepaid wireless sales management.
• Retail sales management or customer service management experience.
• Bilingual / English & Spanish proficiency.

Salary/ Benefits:

• Base Salary Range $15.00 hourly + Monthly Sales Bonus Eligible.
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days

Job Type:

• Full-Time
• Hourly - Non-Exempt

Environment & Physical Demands:

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.