Certified Medical Assistant

Certified Medical Assistant / Clinical Scribe

Full-Time and Part-Time Positions Available

High-Acuity Urgent Care Setting

Location: Downtown Brooklyn, New York City

Reports To: Nurse Manager (Clinical Manager) / Practice Administrator

Schedule: May include weekdays, evenings, weekends, and holidays as needed

Join a provider-led urgent care practice where teamwork, compassion, and quality patient care come first. Our owner is an active healthcare provider who understands the challenges of front-line clinical work and is committed to creating a supportive environment where employees can learn, grow, and make a meaningful difference in their community. This is an opportunity to work in a collaborative setting where your contributions are valued and your development is encouraged.

POSITION OVERVIEW

We are seeking an experienced Certified Medical Assistant with clinical scribing experience to support providers and patients in a fast-paced urgent care environment while also performing traditional medical assistant duties on the clinical floor. This dual-role position combines real-time clinical documentation with direct patient care responsibilities to promote efficient workflow, accurate medical records, and exceptional patient care.

The ideal candidate has hands-on experience as a medical assistant in an urgent care, emergency department, or high-volume ambulatory setting, combined with demonstrated scribing experience. This individual must be adaptable, detail-oriented, and capable of transitioning between scribing and clinical support duties throughout the shift.

KEY RESPONSIBILITIES

Clinical Scribing & Provider Support

• Document patient encounters in the EMR/EHR in real time.
• Accurately record histories, examinations, assessments, treatment plans, and provider orders.
• Prepare discharge instructions, patient education materials, and follow-up documentation.
• Monitor provider inboxes, laboratory results, imaging reports, and communications.
• Identify and route abnormal findings to providers for review.
• Assist with chart preparation and workflow management.
• Maintain accurate, timely, and compliant documentation.

Clinical Medical Assistant Duties

• Perform patient triage, including recording chief complaint, vital signs (BP, HR, Temp, SpO2, respiratory rate), and chief complaint
• Room patients efficiently and prepare them for provider evaluation
• Perform point-of-care testing, including but not limited to:
• Strep A (rapid)
• Influenza A/B (rapid)
• COVID-19 (rapid and PCR)
• Urinalysis
• Pregnancy testing
• Blood glucose
• Lipid panel / A1c (if applicable)
• Mononucleosis
• Occult blood
• Perform phlebotomy and venipuncture for laboratory specimen collection; label and process specimens for reference lab pickup
• Perform EKGs (12-lead) and ensure proper lead placement and waveform quality
• Assist providers with procedures, including wound care, laceration repair, splinting, incision and drainage, and suture/staple removal.
• Administer injections (IM, SubQ) and immunizations with scope of practice and provider direction.
• Assist with IV setup, patient screenings, and other clinical support functions as directed.

Clinical Operations & Patient Support

• Maintain exam room readiness, cleanliness, and infection control standards.
• Restock supplies and assist with inventory management.
• Participate in patient follow-up and callback programs.
• Assist with registration, insurance verification, patient communications, and other front office duties as needed.
• Adhere to all HIPAA, OSHA, CLIA, and organizational policies and procedures.

QUALIFICATIONS

Required:

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program
• Active Medical Assistant certification (CMA, RMA, CCMA, or equivalent)
• Current BLS certification
• Minimum two (2) years of Medical Assistant experience in an urgent care, emergency department, or high-volume ambulatory care setting
• Previous clinical scribing experience (minimum 1 year preferred)
• Strong EMR/EHR proficiency (experience with Practice Fusion, Epic, Athenahealth, or similar platforms)
• Proficiency in performing point-of-care testing, phlebotomy, EKGs, and vital signs
• Strong communication, organizational, and multitasking skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and Google Workspace

Preferred:

• Associate’s degree in a healthcare-related field
• Experience with scribing for multiple provider types (MD, DNP/FNP, PA)
• Experience with pediatric and adult patient populations
• Knowledge of medical terminology, CPT/ICD-10 coding basics
• Familiarity with OSHA, HIPAA, and CLIA regulations
• Experience with vaccine and cold chain handling
• Bilingual

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods (up to 8–12 hours per shift)
• Ability to lift and move up to 25 lbs
• Ability to assist patients with mobility, including wheelchair transfers
• Manual dexterity for clinical procedures, phlebotomy, and documentation
• Visual and auditory acuity for patient assessment, communication, and screen-based documentation
• Ability to wear PPE (gloves, masks, gowns, face shields) for extended periods

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

COMPENSATION & BENEFITS

• Pay Range: $23 - 24.50 per hour (commensurate with experience, qualifications, certifications, and other job-related factors)
• Health, dental, and vision insurance
• Paid time off (PTO)
• Paid holidays
• Bonus Potential
• Continuing education opportunities
• Professional growth and advancement opportunities

ADDITIONAL INFORMATION

This job posting is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. Employees may be required to perform other duties as assigned, provided such duties are reasonably related to the position, operational needs of the organization, and consistent with applicable federal, New York State, and local laws.

A complete job description outlining the essential functions, responsibilities, qualifications, physical requirements, and performance expectations of the position will be provided during the hiring process and upon offer of employment. Job duties and responsibilities may be modified from time to time based on business needs and in accordance with applicable law.

Nothing contained in this posting or any subsequent job description is intended to create an employment contract or guarantee of employment. Employment, if offered, will be on an at-will basis, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, national origin, citizenship or immigration status, disability, genetic information, marital status, military status, veteran status, domestic violence victim status, caregiver status, or any other characteristic protected by applicable federal, New York State, or local law.