FIELD SERVICE TECHNICIAN V

Field Service Technician V

TE Connectivity is looking for an experienced Field Service Technician V to join our Medium Voltage Energy Products team. This is a highly visible, customer-facing position where you will serve as a trusted technical expert, helping utility and industrial customers maximize the performance, reliability, and safety of TE's medium voltage solutions. In this role, you'll combine your technical expertise, training skills, and relationship-building abilities to support customers throughout North Carolina, South Carolina, and Virginia. When you're not traveling to customer sites, you'll work remotely and/or from our home office in Fuquay-Varina, NC 27526. Primary territory includes New York.

Provide expert technical support for TE's Medium Voltage product portfolio. Deliver hands-on product training to line crews, electricians, splicers, and utility personnel. Support product installations and ensure proper application and performance in the field. Lead customer training sessions, certification programs, demonstrations, and technical seminars. Serve as a trusted advisor to utilities, contractors, distributors, and industrial customers. Represent TE Connectivity at industry conferences, trade shows, and customer events. Conduct product evaluations and basic failure analysis, documenting findings and recommendations. Support new product introductions and customer adoption initiatives. Deliver AMPACT® training and perform tool maintenance and repairs for overhead product lines. Partner with Sales and Product Management teams to identify customer needs and growth opportunities. Gather and communicate customer feedback, market trends, and competitive insights. Build strong customer relationships that enhance loyalty and long-term business success. Support additional field service and technical initiatives as business needs evolve.

Required Qualifications: High school diploma or equivalent. 5+ years of experience in field service, electrical systems, utilities, power distribution, or a related technical field. Strong customer service, communication, and presentation skills. Ability to work independently and manage priorities in a fast-paced environment. Strong troubleshooting, analytical, and problem-solving abilities. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Ability and willingness to travel up to 75% domestically. Valid driver's license and ability to operate a company-provided vehicle.

Preferred Qualifications: Experience with medium voltage products and electrical distribution systems. Background working with utility, industrial, or power infrastructure customers. Experience delivering technical training, coaching, or instructional programs. Knowledge of electrical safety practices and industry standards.

At TE, you'll have the opportunity to make a direct impact on critical power infrastructure while working for a global technology leader. What We Offer: Remote work flexibility when not traveling. Opportunity to work with industry-leading medium voltage technologies. Exposure to a wide variety of utility and industrial customers across the U.S. A collaborative, inclusive, and innovative culture. Ongoing learning, professional development, and career growth opportunities. The chance to be a recognized technical expert in a highly visible role. Competitive compensation, benefits, and travel support.

If you're passionate about electrical systems, enjoy solving technical challenges, and thrive in customer-facing environments, we'd love to hear from you. Join TE Connectivity and help power the future of energy infrastructure. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.