Contact Center Operator - Part Time - Hollywood Presbyterian EVS

Contact Center Operator - Part Time - Hollywood Presbyterian EVS Requisition #: 659884 Location Los Angeles, CA, US, 90027 Position Summary The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Compensation The hourly rate for this position is $18.98 to $19.23. Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Job Responsibilities Performs and coordinates a variety of duties related to dispatch and scheduling. Responsible for receiving calls for service; prioritizes and coordinates the service requests. Works closely with management and the dispatch team to communicate needs and ensure timely guest service. Handles and maintains all records and documentation of service requests; uses software to log activity. Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and coworkers. Other duties and tasks assigned by manager. This role may have physical demands, including lifting, bending, pushing, pulling, and extended walking and standing. This role may also require uniforms and/or use of personal protective equipment (PPE). Qualifications Previous experience in transportation dispatch or related field preferred. Must have a solid understanding of software applications. Demonstrates strong social skills, accuracy, and attention to detail. Proven interpersonal and communication skills, both written and verbal. Must be available to work flexible hours, including evenings and weekends. EEO Statement We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with all applicable Fair Chance Ordinances and Acts. #J-18808-Ljbffr Aramark