IT Support Technician I Prelude Connect
Prelude Fertility
Inception Fertility in Houston is seeking an IT Technician I to provide dedicated support for the Prelude Connect patient application. This role focuses on high-volume, patient-facing issues, triaging problems, and escalating where needed to engineering or platform specialists. You will handle login problems, navigation questions, and common errors, log and prioritize tickets, manage access and identity verification, and communicate clearly with patients throughout the resolution process. #J-18808-Ljbffr Prelude Fertility
Vacancy posted 1 day ago
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