Inside Sales

Summary This position will support the team by aggressively prospecting and developing accounts, generating sales quotes, and handling customer inquiries. In addition to these duties, the Inside Sales Representative will make cold and warm calls for new market initiatives while becoming technically knowledgeable about the company’s products and vendors. Essential Functions / Duties Responds to customers’ needs, consistent with quality, culture, and business practices. Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors. Achieve and maintain rapport with customers and work to give them the best possible service. Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensure that correct codes are used for retrieving and inputting information. Follow up on inquiries by checking order status on computer for delivery information. Work closely with purchasing/expeditor regarding deliveries of scheduled shipments. Make price quotations immediately by phone on stock items. Prepare forms, requests for quote (RFQ) on items not in stock and return quotations to customers ensuring their requirements are met. Quote prices, terms, delivery dates based on product knowledge/company forecasts and inventory. Obtain quotes from Approved Vendors (distributors and manufacturers) in order to meet customer's quality and delivery requirements. Ensure documentation of all transactions (Customer RFQ, RFQ to vendor, customer quote, customer Purchase Order, change orders). Identify and develop new and existing marketing opportunities through mailings, research, cold calling and trade show leads. Target sales by working with the outside representative, excess inventory reports and inactive/lower activity accounts. Benefits Health Benefits: Consolidated Pipe & Supply offers medical, dental, vision and flexible spending coverage* for you and your family. Insurance: Basic Term Life to Accidental Death, and Long-Term Disability coverage* plus voluntary benefits Accident, Cancer, Critical Illness, Life and Short Term Disability insurance through Allstate. You have options that will best fit your needs. *Date of eligibility based on your length of service. Retirement Planning: We offer a 401(k) plan to eligible employees after their first 30 days of employment. CPS offers matching contributions. Vacation: We strive for a balanced life with both our business and home life. As a part of our plan, we offer vacation based on your length of service. #J-18808-Ljbffr Consolidated Pipe & Supply Co., Inc