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ServiceNow HRSD Consultant

eTeam Inc

Detailed JD (Roles and Responsibilities)

Technical Consultant: Configure/build HRSD solution, implement workflows, develop integrations, enhance Employee Center, support testing

Deliver Action Item Aggregation across SuccessFactors, CSOD, Concur
Enable Enterprise Integrations (real-time / near real-time)
Implement HR Workflow Automation
Configure Virtual Agent Teams integration
Enhance Employee Center UX & navigation
Support SIT, UAT, regression testing, and defect resolution
Participate in Agile delivery (sprints, workshops, design sessions)
Support cutover, go-live, and knowledge transfer

Total Experience: 8 to 12 years

Relevant Experience: 8 to 12 years

Mandatory skills
Hands-on ServiceNow HRSD configuration & development
Employee Center configuration (UI, access, navigation)
Workflow automation, catalog items, case management
Integration development (REST/API, IntegrationHub)

Desired skills
Configured HRSD solution (forms, workflows, automation)
Employee Center enhancements (UX, action items, navigation)
Developed integrations with external systems
Unit/SIT support, defect fixes, deployments
Documentation and knowledge transfer

Interview mode - In person/Virtual - Virtual interview
How many rounds of interview - 2
Vacancy posted 2 days ago
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