IT Systems Support Analyst I Enterprise Help Desk
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Michigan is seeking an experienced Systems Support Technician focused on incident management for enterprise IT equipment. Responsibilities include installation, maintenance, troubleshooting, and repair of hardware and software, with collaboration across vendors, consultants, and customers.
The role emphasizes documentation, training, and customer relationship management, ensuring timely resolutions and strong service delivery.
#J-18808-Ljbffr- ...Emergent Holdings, Inc. seeks a Systems Support Technician to lead incident management for enterprise IT equipment. You will install, maintain, troubleshoot, and repair hardware and software, and document issues and workarounds for customers and peers through training...Suggested
- ...DescriptionPrimarily responsible for performing incident management on Enterprise IT equipment, which includes installation, maintenance,... ...on the evaluation, analysis and troubleshooting of systems. Provides support documentation, workarounds and solutions to customer and...SuggestedWork at officeShift workNight shift
- ...executed within the framework of the Client System Engineering Methodology (SEM). These... ...position is responsible for providing technical support for packages implemented for the... ...the department. This role performs system analyst assignments, including but not limited to...Suggested
- ...Michigan is looking for: Programmer Analyst 6 Max Bill Rate: - - Will... ...CRM needs for the Michigan Enterprise Contact Center team at the... ...to: Hands-on CRM development supporting crisis call workflows for the... ...Collaborating with Developers for other systems in order to integrate across...SuggestedWork experience placementLocal areaRemote work2 days per week1 day per week
- ...The Technical Analyst supports the Business Units by resolving issues around the Business Enterprise Applications that are developed in Java/J... ...Acting as a liaison between the System and the end-customer, the... ...data, and applications and helps the users and end customers...Suggested
- ...Primary Location: Lansing, MI V-Soft Consulting is currently hiring for a End User Support - Programmer Analyst 6 for our premier client in Lansing, MI. Education and Experience: ~6+ years of strong Salesforce development experience ~4+ years of experience...Full timeCurrently hiringLocal area
$18 - $23 per hour
...could prosper your IT career from a small... ...any level of an IT support individual* One of... ...door with a local enterprise company. This is also... ...operating systems (Windows and Mac) and... ...using the IT service desk system To install... ...transformation. We help clients activate ideas...Permanent employmentContract workTemporary workInternshipLocal areaImmediate startDay shift- ...Enterprise ArchitectShort Description: Works across Application Development, Service Delivery... ...enterprise standards based on business need, IT need and technology advances.Assist... ...development managers, developers, and business analysts on State Enterprise Architecture...
- ...MDHHS public health data systems. Technical Architect... ...technical guidance and support to MDHHS, ensuring the... ...software developer, systems analyst, or network engineer to... ..., and ensure IT strategy aligns with business... ...implementation of organizations enterprise architecture structural...
$24.1 - $36.15 per hour
Department: 12263 Enterprise Corporate - Service Desk Status: Full time Benefits Eligible: Yes Hou... ...- $36.15 Provides initial technical support to customers while delivering excellent... ...Documents all calls in the tracking system; escalating complex problems to more...Daily paidFull timeTemporary workPart timeWork at officeImmediate startRemote workRelocationMonday to FridayFlexible hoursShift workNight shiftAfternoon shift- ...Technical Support Supervisor Summary: The Technical... ...and direction to Service Desk Technicians on the... ...position will assist in the help desk operations and... ...one training to tier 1 IT Service Desk Technicians... ...national award‑winning social enterprise, recognized for its...Contract workFor contractorsWork at officeLocal areaFlexible hours
$24.1 - $36.15 per hour
12263 Enterprise Corporate - Service Desk Full time Monday - Friday 8 AM - 5 PM Fully Remote Role from these... ...- $36.15 Provides initial technical support to customers while delivering excellent... ...Documents all calls in the tracking system; escalating complex problems to more...Daily paidFull timeTemporary workPart timeWork at officeImmediate startRemote workRelocationMonday to FridayFlexible hoursShift workNight shiftAfternoon shift- ...Geographic Information Systems (GIS) AnalystLocation: Lansing I... ...years of experience in GIS-IT and enterprise data architecture. Expert level... ...(DTMB) Agency Services supporting the Michigan Customer of Transportation... ...data stewards and business analysts.A minimum of 5 years of...
- ...Process Researches and monitors suspended cash for the Enterprise. Follow up with policyholders, agencies, and other institutions... ...receivable-based transactions to various billing and ancillary systems for the Enterprise. Independently ... Transactions Researches...Work at office
$24.76 - $26.7 per hour
...healthcare and other large enterprises. As a Technical Solution Analyst within Zayo's Solution... ...gain hands-on experience supporting customer opportunities, creating... ...requirements and help identify Zayo products and... ...solutions. Use GIS-based systems, previous solution designs...Full timeWork experience placementLocal areaRemote work- ...team. We are looking for Software Support Analysts to join our team. In this role you’ll be... ...Working knowledge of issue tracking systems (Zendesk and/or JIRA preferred) Proficiency... ...during the recruitment process. It informs you about our handling of the personal...Work at officeRemote workWork visaShift workWeekend work
- .... This position requires working in several billing, receivable and ancillary systems that require manual intervention due to complexity of systems and products underwritten by the Enterprise. Responsible for providing accurate and timely payment application and balancing...Work at office
- ...documents (FDD), process flows, and use cases• Support BMIDE data modeling discussions by... ...requirements for SAP, MES, CAD (NX), and other system integrations• Participate in backlog... ...Skills• Strong experience as a Business Analyst in Teamcenter / PLM implementations• Deep...
- ...Ceicmh is seeking a Residential Services Assistant to support adults with severe and persistent mental illness in a Lansing residential setting. Under supervision, you will assist with personal care, daily living skills, medication management, and community participation...
- ...SHI International Corp. seeks a Solutions Engineer - Enterprise to collaborate with account teams, assess customer data center environments... ...with OEMs and provide training to sales teams and customers, supporting opportunities across Data Center, Cloud, Network, Security,...Remote work
$67.9k - $132.5k
...Overview The Service Desk Shift... ..., high‑quality support for incidents and... ...met in a federal IT environment.... ...supervisor coaches analysts on... ..., the position helps drive process improvements... ...alignment with enterprise service‑management... ...tracking systems and ITIL‑aligned...Contract workWork at officeShift work- ...lots of projects focused on modernizing existing applications and systems. This is a mix of maintenance and new Java development. Right... ...these tickets. They have an agile approach. Prioritizing tickets to help backlog and release. There will be a mixture of projects that...
- ...Datadog is seeking a Director of Enterprise Sales Engineering to lead frontline SE leaders, drive regional strategy, and influence go-to-market across North America. This hybrid role emphasizes execution excellence, stakeholder alignment, and scaling the team to deliver...
- Talentoma is seeking a fully remote Help Desk Agent to support users from a dedicated home workspace within Michigan. The role handles tickets, email... ...a 40-hour week, varying shifts, and collaboration with IT specialists. Responsibilities include monitoring inquiries via...Remote jobShift work
- ...CVS Health Corporation seeks an experienced Agile Delivery Leader to drive enterprise technology programs, coaching Scrum Masters and Program Managers, and aligning delivery with product roadmaps. You will oversee a multi-million dollar portfolio, manage 10–12 direct...Remote work
- ...Preferred: Must have the ability to multi-task.Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified... ..., disability, or protected Veteran status.Job Family: Service/Support/Skilled MaintenanceRequirements:Shift: DaysDegree Type /...Part timeShift work
- ...Michigan Technical Analyst #1066448 Job... ...Technical Analyst supports the Business Units... ...around the Business Enterprise Applications that... ...liaison between the System and the end-... ...applications and helps the users and end... ...about every other IT Consulting company...Immediate startFlexible hours
- ...mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to... ..., who have access to DOD-related Information Technology (IT) systems and any personal or sensitive information, annual Personally...For contractorsWork experience placementCasual workWork at officeLocal areaAfternoon shift
$33.71k - $63.71k
...Applications Support TechThe Lansing School District serves over 10,000 PreK-12 students across 25 school buildings in the increasingly... ...Microsoft Certified Solutions Expert (MCSE), etc.Minimum 1-3 years of IT experienceStrong customer service skills to assist and support...Work at office$180k - $240k
As a Director, Enterprise Sales Engineering, you will lead a team of frontline... ..., Marketing, Enablement, and Support at a senior level to align on... ...and more efficient ways to help SEs deliver better outcomes... ...to manage complexity at scale. It brings applications, infrastructure...Work at office
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