Operations Supervisor

Summary

The Operations Supervisor performs professional and supervisory work related to the full range of court operational duties important to the management and processing of bankruptcy cases including case administration, case management system, operations support and case processes.

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Duties

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Oversee the operations department; supervise, develop and mentor staff involved in court operational activities; implement work procedure; train staff in policies, procedures, and internal controls; oversee court operations; coordinate and communicate office procedures with the unit executive, supervisors, judges, and chambers staff; monitor data quality assurance activities, including case opening and closing; facilitate, mediate, and negotiate complex and sensitive matters with judges, the unit executive, and court staff while maintaining confidentiality; provide customer service and resolve difficulties while complying with regulations, rules, and procedures, and represent the bankruptcy court among work groups and between the court and external organizations.

Requirements

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Conditions of employment

Applicants must be U.S. citizens or eligible to work in the United States. (See Citizenship Requirements for Employment in the Judiciary for additional information.) Judiciary employees serve under excepted appointments. Judiciary employees are considered "at will" and are not covered by federal civil service classifications or regulations. This position is subject to mandatory electronic funds transfer (direct deposit) of payment of federal wages. As a condition of employment, the selected candidate must successfully complete a five-year background investigation with periodic updates every five years thereafter. Appointment is provisional and retention is contingent upon a favorable suitability determination of the background investigation. The U.S. Courts require employees to adhere to the Code of Conduct for Judicial Employees.

Qualifications

To qualify for a supervisory position, an individual must have at least two years of specialized experience that included progressively responsible administrative, technical, professional, supervisory, or managerial experience that provided an opportunity to gain (1) skill in developing the interpersonal work relationships needed to lead a team of employees, (2) the ability to exercise mature judgment, and 3) knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the judiciary unit involved.

Education

College Graduate Preferred

Additional information

The court reserves the right to modify the conditions of this job announcement, to withdraw the announcement, or to fill the position sooner than the closing date without prior notice. Reimbursement of travel and/or relocation expenses is not authorized. All information provided by applicants is subject to verification. Applicants are advised that false statements or omission(s) of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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Employees of the U.S. Bankruptcy Court have access to an excellent benefits package which includes the Federal Employees Retirement System (FERS), Thrift Savings Plan (like 401k), health, life, dental & vision insurance, flexible spending program, 11 paid holidays per year, and a leave accrual program. For additional benefit information, visit