Vice President, Organizational Operations

Vice President, Organizational Operations Our client, an established Washington-based, mission-driven healthcare organization, is seeking an experienced Vice President, Organizational Operations to join its executive leadership team. This role will focus on strengthening organizational effectiveness, developing and empowering leaders, building a collaborative and accountable culture, and translating strategic priorities into measurable results. Reporting directly to the President/CEO, this individual will provide executive oversight across multiple business functions while helping the organization navigate change, improve operational performance, and strengthen collaboration across teams. Location: Washington State - Primarily Remote (Required in-person meetings and travel) Duration: Direct Hire, Full-Time Compensation: $175,000-$190,000 annually Additional Compensation: This role may be eligible for discretionary or performance-based incentive compensation. Benefits: Benefits available to eligible employees may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer-sponsored programs. US citizens and those authorized to work in the US are encouraged to apply. Work sponsorship is not currently available. Summary The Vice President, Organizational Operations will serve as a key member of the executive leadership team, responsible for strengthening organizational leadership, accountability, and operational effectiveness across finance, business systems and technology, member engagement, education, marketing and communications, and administrative functions. This is fundamentally a people and organizational leadership role, not a hands-on technical or financial management position. The successful candidate will be an experienced leader of leaders who can develop and empower capable professionals, navigate strong personalities with confidence and diplomacy, address performance challenges constructively, and establish a culture of shared accountability. This individual will translate organizational strategy into coordinated execution, break down departmental silos, streamline processes, and lead organizational change. They will provide executive oversight of business functions through experienced staff rather than serving as the primary subject‑matter expert in each area. The ideal candidate combines strategic thinking with practical execution, strong interpersonal judgment, organizational development experience, and the ability to build trust while holding people accountable. They will serve as a trusted advisor to the President/CEO and have opportunities to assume broader executive leadership responsibilities over time. This is a primarily remote position based in Washington State, with required in-person participation in organizational activities. Expected commitments include approximately six in-person staff meetings annually, conferences and organizational events, Board-related activities, and occasional travel throughout Washington. Additional out-of-state travel may be required. Key Responsibilities Strategic & Organizational Leadership Translate organizational strategies and priorities into actionable plans, clear responsibilities, and measurable outcomes. Maintain an enterprise-wide perspective, ensuring departments and teams work toward shared organizational goals. Establish organizational accountability, improve decision-making, and ensure initiatives move successfully from planning through execution. Lead complex, cross-functional initiatives while resolving competing priorities and barriers to progress. Serve as a trusted advisor to the President/CEO, providing strategic counsel and exercising sound independent judgment. Lead, coach, and develop experienced managers and directors, empowering them to succeed while maintaining clear expectations and accountability. Address performance challenges directly and constructively, balancing confidence and decisiveness with diplomacy and respect. Navigate strong personalities, competing perspectives, and complex organizational relationships to build trust and collaboration. Strengthen organizational culture, particularly within a primarily remote workforce, fostering engagement, shared ownership, and teamwork. Support leadership development, effective delegation, and organizational change while avoiding unnecessary micromanagement. Systems, Operations & Continuous Improvement Provide executive oversight across finance, business systems and technology, member engagement, education, marketing and communications, and administrative operations. Identify organizational inefficiencies, eliminate unnecessary handoffs, and improve coordination across departments. Champion process improvement, technology modernization, systems integration, and automation initiatives through effective leadership and change management. Oversee financial operations in partnership with finance leadership, ensuring sound budgeting, forecasting, reporting, resource allocation, and internal controls. Strengthen contract and vendor management practices, including performance oversight and risk management. Ensure operational resources, systems, and processes effectively support organizational priorities and service delivery. Build and maintain strong relationships with Board leaders, organizational partners, and external stakeholders. Represent the organization at meetings, conferences, and industry events as appropriate. Qualifications Minimum of 8 years of progressively responsible leadership experience, including substantial experience leading managers, developing teams, and overseeing cross-functional operations. Demonstrated executive leadership and organizational development experience , with a track record of strengthening accountability, collaboration, and organizational performance. Proven ability to lead experienced professionals, address performance issues constructively, and manage strong personalities with confidence, emotional intelligence, and sound judgment. Experience leading organizational change, improving culture, and guiding teams through evolving priorities, processes, or structures. Ability to translate strategic objectives into practical execution, establish clear ownership, and deliver results across functional boundaries. Strong business and financial acumen, including the ability to oversee budgets, financial operations, contracts, vendors, and organizational resources without requiring deep specialization in those areas. Experience sponsoring operational improvements, systems modernization, or technology-enabled transformation initiatives. Exceptional interpersonal, communication, and conflict-resolution skills, with the executive presence to influence and collaborate with senior stakeholders. Ability to balance strategic, big-picture thinking with appropriate attention to operational execution and accountability. Strong judgment, discretion, and the ability to operate independently while maintaining a collaborative partnership with executive leadership. Bachelor's degree or an equivalent combination of education and relevant leadership experience. Nice to Have MBA, MPA, or another relevant graduate degree. Senior leadership experience within a membership association, nonprofit, healthcare organization, or similarly complex mission-driven organization. Experience in long-term care, senior living, or provider-based healthcare. Experience working with a governing Board or Board committees. Familiarity with public policy, government affairs, advocacy, or external stakeholder relations. Experience overseeing significant technology modernization or organizational transformation initiatives. This Organization Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security or Social Security Administration so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Compensation and Benefits Disclosure The compensation range listed above represents the expected range for this position. Actual compensation may vary based on factors including experience, skills, internal equity, and geographic location. This role may also be eligible for bonus, commission, or other incentive compensation depending on the position and company policies. Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, paid time off, and other employer-sponsored programs #J-18808-Ljbffr Hansell Tierney