Quality Technician - Manufacturing

Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus. Job Summary The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession— not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact. We are seeking a Quality Technician – Manufacturing to support quality operations within our manufacturing facility. This role is responsible for inspecting and testing incoming materials, components, and manufactured products to ensure compliance with engineering drawings, specifications, SOPs, and established quality standards. The Quality Technician identifies and documents quality issues, verifies rework effectiveness, supports root cause and corrective action activities, and partners with Manufacturing, Engineering, Supply Chain, and Quality teams to ensure product quality throughout the manufacturing process. Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross‑functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation. You will join a world‑class team in an environment that combines the energy of a start‑up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success. Essential Duties and Responsibilities Perform incoming inspections of materials, components, and parts in accordance with inspection SOPs, engineering drawings, specifications, and quality requirements. Inspect and test manufactured products for appearance, mechanical structure, electrical circuitry, functionality, assembly quality, and overall workmanship. Identify, document, and communicate non-conforming materials, components, and finished products. Complete inspection and test reports with clear and accurate descriptions of defects, abnormalities, and quality concerns. Verify repaired or reworked products to confirm corrective actions have effectively resolved identified quality issues. Track quality abnormalities, root causes, containment actions, corrective actions, and final resolutions. Maintain accurate electronic records of inspection results, non‑conformities, rework activities, and corrective actions. Perform re-inspection of overdue, quarantined, reworked, or previously rejected materials and products as required. Prepare and issue complete inspection reports following inspection and testing activities. Compile weekly and monthly quality reports, including inspection results, defect trends, recurring issues, and other quality metrics. Perform daily checks and routine maintenance of inspection instruments, gauges, testing devices, and other quality equipment. Ensure inspection and measurement equipment is properly maintained and calibrated. Support root cause analysis and corrective and preventive action activities related to manufacturing and supplier quality issues. Work cross‑functionally with Manufacturing, Engineering, Warehouse, Supply Chain, and other teams to resolve quality issues and minimize production disruptions. Support continuous improvement initiatives related to product quality and manufacturing processes. Perform additional quality-related duties and projects as assigned. Qualifications Education High school diploma or equivalent required; associate degree or technical certification in Quality, Manufacturing, Electronics, Engineering Technology, or a related field preferred. Required Experience 1–3 years of quality, manufacturing, inspection, testing, or related technical experience preferred. Ability to read and interpret engineering drawings, specifications, inspection standards, and SOPs. Experience inspecting or testing mechanical, electrical, electronic, or electromechanical products preferred. Experience using inspection and measurement equipment such as calipers, micrometers, multimeters, gauges, and other testing tools. Basic knowledge of manufacturing quality processes, non-conformance management, root cause analysis, and corrective actions. Strong attention to detail, troubleshooting, and problem‑solving skills. Ability to accurately document and communicate quality findings. Experience in robotics, automation, electronics, or advanced manufacturing is preferred. Preferred Knowledge Incoming Quality Control (IQC), in-process quality control (IPQC), and final product inspection. NCR, CAPA, root cause analysis, and corrective action processes. ISO 9001 or similar Quality Management Systems. ERP, MES, or Quality Management Systems (QMS). Microsoft Excel and quality reporting tools. *Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations. Work Environment and Physical Requirements Ability to travel occasionally to customer sites as required.

• This job description does not create a contract of employment, nor does it alter the at‑will nature of employment. The company reserves the right to modify, interpret, or apply this job description.
• Hai Robotics U.S.A. Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state, and local laws.