Assistant Service Manager - Mazda

Job Description

Job Description

Assistant Service Manager - Sentry West Mazda - Shrewsbury

Sentry seeks to add an assistant service manager to supervise its high-volume service desk in Shrewsbury. We are looking for someone with the following attributes:

• strong customer-experience, organizational and communications skills
• think well on your feet and be able to make decisions on the fly while working well in a team
• your primary focus will be dispatching work to the shop and ensuring shop productivity, but this is a mid-size store and thus you will often be directly involved in assisting customers and helping out the service advisors as well. 
• Dealership experience is helpful but not required. 
• This is a true assistant manager position. Position reports to the service director. You will be involved in all aspects of running the service department. This is a terrific career growth opportunity for a service advisor.

About Sentry

Sentry is a group of Ford, Lincoln and Mazda franchised dealerships located in the eastern Massachusetts area. The company’s dealerships are located in Medford and Shrewsbury. Together, the dealerships employ 100 people and have annual sales of approximately $100 million, including about 2000 new and used retail unit sales as well as service, parts and rent-a-car operations. The company’s operating focus on outstanding service, excellent selection, and competitive prices has led to steady growth over the last decade. Sentry is the largest retailer in metro Boston with both Ford and Lincoln franchises. Sentry is a volume-oriented, family-owned company that truly cares about its employees and its customers, and we insist on doing business with integrity. We also have a corporate goal to support worthy causes in the communities where we do business, primarily involving children and families fighting poverty and homelessness.

Sentry’s "the right way to buy a car" tagline is more than just a tagline. Sentry has been a leader in customer satisfaction, winning the North American Customer Excellence Award, President’s Premier Club Award and the President's Award – Ford Motor Company’s highest honor for customer satisfaction - a record eleven times. By taking a different approach than many dealerships, we are able to stand apart from our competitors.

For more information about Sentry, visit

· Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan

· Women and men are both encouraged to apply. We are an equal opportunity employer.

· A valid drivers’ license is required.

· Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances that are illegal in Massachusetts.

Benefits

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program