Delivery - Driver

Erie Materials, 9545 River Road, Marcy, New York, United States of America Job Summary The Driver is responsible for safely transporting exterior building products to various customer jobsites. The role requires excellent driving skills, adherence to traffic laws, excellent communication, and a commitment to providing outstanding customer service. Responsibilities Safely operate company vehicles to transport and pick up building materials products at designated locations. Adhere to all traffic laws, regulations, and company policies. Conduct pre‑trip and post‑trip inspections of the vehicle to ensure safety and report any issues. Maintain a clean and well‑organized vehicle interior. Use proof of delivery to take pictures of the job site prior to making a delivery. Communicate effectively with customers, dispatchers, management, and other employees. Generate advance communications (text or phone call) to customers regarding product delivery. Follow delivery routes and schedules accurately and promptly. Load product onto the truck for specific deliveries designated within a route. Complete necessary paperwork and maintain accurate trip records. Respond to emergencies or unexpected situations calmly and efficiently, including contacting the department manager if needed. Unload product at the jobsite, usually unassisted, ensuring protection from inclement weather. Read work orders/invoices to determine product needs for customer pick‑up or delivery. Frequently lift and carry building materials product by hand weighing up to 100 pounds. Operate forklift to load customers’ vehicles, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc. Work in the warehouse as needed to put away returns, stock bays, clean warehouse areas, and help walk‑in customers by providing them with their recently purchased product. Perform additional responsibilities as assigned. Customer Service & Technology Interaction Provide personalized customer service through direct in‑person and phone conversations. Use mobile apps and other technology to communicate with dispatchers and customers, including updates on arrival times and route changes. Maintain a professional and friendly demeanor in all interactions. Handle customer feedback and complaints efficiently, ensuring customer satisfaction. Qualifications Valid New York State Commercial Class A or B driver license with a clean driving record. Minimum of 1 year of professional driving experience is preferred. Boom Certification is preferred. High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Knowledge of building materials product is preferred. Forklift and/or Moffett experience are preferred. Excellent knowledge of and adherence to traffic laws and road safety regulations. Ability to interpret and operate GPS and other navigation tools. Strong communication, interpersonal and customer service skills. Ability to lift and carry building materials product by hand weighing up to 100 pounds. Ability to pass a DOT physical and DOT drug screening. Ability to meet FMCSA Vision requirements (20/40 vision in each eye, 70‑degree field of vision, etc.). Ability to meet FMCSA Hearing requirements (per specification). Ability to read, write and comprehend simple instructions, short correspondence, and memos. Strong basic math skills (addition, subtraction, multiplication, division in all units of measure). Hazardous Materials (HazMat) endorsement or must obtain within first 3 months of employment if not already possessed. Air Brakes endorsement. Benefits Competitive Pay with Performance Recognition Bonuses. 401(k) Retirement - eligible on 1st day. Generous Profit‑Sharing Program. Paid Holidays. Medical, Rx, Dental & Vision Insurance – eligible on 1st day. Flex Spending and Health Savings Accounts. Employer Paid Disability Insurance. Employer Paid Life and AD&D Insurance. Optional Cancer, Pet and Legal Aid Plans. Paid Training & Personal Growth Opportunities. Tuition Reimbursement. Affiliate Automobile Lease/Purchase Program. Fun Employee Events including team, family & community. Drug Testing Requirements All non‑CDL applicants selected for consideration must submit to a pre‑employment drug screening. All CDL applicants selected for consideration must submit to a pre‑employment DOT drug screening and DOT Physical. Any offer of employment will be conditional on passing the exam(s). All hired employees are subject to additional drug and alcohol testing as outlined by the Erie Materials, Inc. Drug and Alcohol‑Free Workplace Policy. Equal Opportunity Employer Erie Materials is an equal‑opportunity employer, prohibits discrimination on the basis of race, color, creed, national origin, age, religion, disability, gender or sex, sexual orientation, pregnancy, reproductive health decision making, domestic violence victim status, genetic information, marital or partnership status, caregiver status, familial status, military status, unemployment status, or other class protected by applicable federal, state or local law. Reasonable Accommodation Erie Materials is committed to providing reasonable accommodation(s) to qualified individuals with disabilities. If you require reasonable accommodation to apply for a position or to perform the essential functions of a job, please contact Human Resources. Company Information Our team of drivers enjoy an excellent, friendly work environment and operate a safe, clean, well‑maintained fleet of vehicles including flatbed straight trucks with booms and Moffett equipped flatbeds, trailers, and soft side straight rigs. Our employees work a great daytime schedule and our drivers are home every night. #J-18808-Ljbffr