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Amazon Connect Consultant

Holistic Partners, Inc

Job Title : Amazon Connect Consultant Location: Remote Duration: 6+ months Contract Interview Process: Video Visa Requirements: U.S. Citizens ONLY due to legal or government contract requirement Responsibilities: Experience & Skills Requirement: 3+ years of experience in cloud architecture and implementation 3+ years of Amazon Connect developer experience Amazon Connect & Conversational AI Experience: Understanding of Amazon Connect capabilities Contact flow/module development and deployment Third-party API calls, CRM, and other backend integrations Experience building and deploying Amazon Lex bots for voice and chat Natural Language Understanding (NLU) implementation Designing conversational flows and intents Bot testing and optimization AWS Expertise: Proficiency in services such as API Gateway, Lambda, DynamoDB, and IAM Experience with REST APIs and web services integration AWS certifications preferred (e.g., Solutions Architect Associate) Infrastructure & Development: Infrastructure as Code (IaC) experience with CloudFormation or Terraform Automation and scripting skills (Python) Holistic Partners, Inc

Vacancy posted 2 days ago
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