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Senior Brand Success Manager

Virtual Vocations Inc

Owning brand relationships from onboarding through renewal and expansion, the full-time Senior Brand Success Manager will lead client onboarding, manage account health, and drive revenue growth for a portfolio of brands in a remote setting. Key responsibilities Lead onboarding for new brands, configuring offers and setting success metrics Manage a book of brands, conducting regular check-ins and performance reviews Identify expansion opportunities and collaborate with cross-functional teams to enhance client success Required qualifications 4-5+ years of experience in customer success, account management, or partnerships in martech, ecommerce, or SaaS Proven track record of retaining and growing a portfolio of clients Ability to analyze performance data and translate it into actionable recommendations Strong communication skills for conducting business reviews and follow-ups Familiarity with the DTC tech stack (Klaviyo, Attentive, Shopify) is a plus

Vacancy posted 4 days ago
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