Image Exchange Specialist

Image Exchange Specialist III

The Image Exchange Specialist III plays a crucial role in ensuring the seamless exchange of medical imaging data within the enterprise. They are responsible for identifying, analyzing, and resolving problems related to inbound and outbound image exchange, ensuring that patient images and associated information are readily available for review by physicians. Utilizing the PowerShare application, the specialist integrates patient images into the Radiology PACS system, facilitating efficient access for healthcare providers. This role involves handling incoming phone calls and requests from various stakeholders, including patients, external facilities, Emory providers, and legal offices, who require imaging services. The specialist assists in contacting requesting physicians, obtaining patient information from EPIC, and coordinating prior imaging requests from external facilities. Additionally, they share patient images via various media platforms with external entities, research studies, and legal offices, ensuring compliance with HIPAA guidelines and departmental policies. The Image Exchange Specialist III oversees and coordinates all activities related to sending and sharing Emory Healthcare images, including obtaining authorization for release, burning images onto appropriate media, and mailing them to the requested location. In addition to these responsibilities, the specialist processes inbound PowerShare queues for reference-only exams and uploads images from CDs. They manage the ingestion of external imaging from Emory Teleradiology customers for interpretation by Emory Radiologists. Providing direction and assistance to clinical and research staff in retrieving, distributing, and displaying digital images via web-based PACS applications is also part of their duties. The Image Exchange Specialist III ensures the integrity of the picture archiving system used for image retrieval, distribution, CD creation, and patient data auditing. They act as a super user for relevant systems, software, and workflows, orienting new employees, training other imaging exchange specialists, technologists, clinicians, and radiologists, and creating documentation around proper application use and workflows.

Minimum Required Qualifications: Education: High School Diploma or equivalent Experience: Four years of experience in a Radiology department, medical records, administrative, or healthcare field. Skills: 1. Familiarity with specific radiology information applications is required. 2. Basic computer literacy, including the ability to use a keyboard, mouse, and video display terminal. 3. Excellent written and oral communication, analytical, customer service, and organizational skills. 4. Attention to detail with the ability to multitask and prioritize effectively.

Preferred Qualifications: 1. Knowledge of radiology department workflow and various imaging modalities is preferred.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (infrequently) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io. Please note that one week's advance notice is preferred.