Bicycle Technician

About This Role As a skilled and enthusiastic Bicycle Technician, you will serve as a key member of our team, combining a passion for cycling with a solid understanding of bicycle mechanics and components to deliver exceptional results. Your primary responsibilities will include: Assembling and preparing bicycles for sale with attention to detail and a focus on quality Providing top-notch service functions on new and used bicycles, meeting or exceeding customer expectations Developing strong relationships with customers through direct interaction, identification of their needs, and delivery of personalized solutions To excel in this role, you will possess a unique blend of skills and qualities, including: Dependability and a strong work ethic People-oriented approach with excellent communication skills Adaptability in a fast-paced environment Meticulous attention to detail in all aspects of bicycle preparation and repair Proactive problem-solving ability to address customer concerns and satisfy their needs Positivity and a customer-focused attitude While repair experience is a plus, we welcome applicants from all ages and backgrounds, particularly those who have a genuine interest in cycling. What You’ll Do Duties include but are not limited to: Apply shop standards in the assembly and repair of bikes and skis across the full product line. Evaluate the mechanical condition of the product and estimate the cost of repairs. Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date. Meet or exceed shop production standards. Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location. Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader. Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate. Operate cash register as necessary. Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms. Assemble new bicycles. Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats. Align wheels. Disassemble to repair, adjust, and replace defective parts, using hand tools. Install and adjust brakes and brake pads. Install new tires and tubes. Clean and lubricate bicycle parts. Order bicycle parts. Build wheels by cutting and threading new spokes. Install parts or accessories. Adjust components according to specifications. Explain technical product or service information to customers. Perform basic equipment maintenance. Order materials, supplies, or equipment. Assemble mechanical components or machine parts. Align equipment or machinery. Disassemble equipment for maintenance or repair. Other duties as needed/ assigned. Requirements Requirements include but are not limited to: Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop. Previous bike assembly experience or equivalent preferred Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service Strong attention to detail Ability to maintain open and positive relations with employees and customers Interest in developing own skills and knowledge Availability to work a flexible schedule based on business needs, including evenings and weekends Ability to periodically lift 40 pounds Benefits A competitive benefits package including store discount and flexible scheduling is available to all associates. #J-18808-Ljbffr Acquire4Hire LLC