Server
Uptown Alley_Uphoff Ventures LLC
Job Description
Job Description
Benefits:
- Fun and Exciting Work Environment
- Culture & Community - engaging team events, monthly team recognition
- 401k, Roth IRA
- Financial Security - competitive salary, incentive bonus structure
- Generous Paid Time Off Policies
- Work-Life Balance - Flexible working schedule
- Health & Wellbeing - company sponsored health and vision insurance
- Professional Development
The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience. Key Responsibilities:
- Strategic and Financial Responsibilities
- Upselling and Revenue Generation
- Payment Processing
- Table Turnover and Seating Optimization
- Operational Responsibilities
- Compliance and Safety
- Problem Resolution
- Menu Knowledge
- Customer Service Responsibilities
- Customer Satisfaction
- Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
- High School Diploma or Equivalent
- Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
- Servers should have prior experience working as servers in a restaurant or hospitality setting
- Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
- Desirable - Previous experience in a high volume restaurant
- Customer Service Orientation
- Communication Skills
- Attention to Detail
- Technological Proficiency
- POS Systems
- Reservation Systems
- Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
- English
- Desirable - Spanish
Location: On-Site
Travel Required: No
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/AGM
Collaborates With: Management team, Administrative support
Supports & Engages With: FOH, BOH
Vacancy posted 7 days ago
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