Associate Network Engineer

Do you have the career opportunities as an Associate Network Engineer you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

JOB SUMMARY

GENERAL:

The position provides enterprise networking services and support for HCA, a global Fortune 100 company. This team often interacts with other HCA teams, business partners, vendors, and others, to effectively meet the business objectives and service level agreements of HCA. Shift is 6 am to 3 pm Central Time Monday through Friday. Requirement to be onsite 5 days a week.

SPECIFIC:

The NAS team is a high-performance team comprised of self-motivated network engineers whose primary responsibilities are top-tier network support (a.k.a. "break/fix"), critical escalations, and network Major Incident Response Team (MIRT) engagement. Team members are expected to respond promptly to infrastructure alerts, escalations by customers and/or company leadership and expected to respond immediately to patient and/or business impacting critical and MIRT events, as well as keep the team's tickets in up-to-date status and the ticket queue at a low unassigned count.

We are interested in candidates who are highly motivated, responsible, and customer centric. Even if you can't check every bullet in the general responsibilities section, we invite you to interview with us!

GENERAL RESPONSIBILITIES

Responsibilities include knowledge and/or experience with but are not limited to the following.

• Follow company standards, best practices, and documentation policies

• Be able to work in a collaborative environment

• Usage of terminal emulators (i.e., MobaXterm, PuTTY/SuperPuTTY, SecureCRT)

• Basic knowledge of ServiceNow and/or Remedy ticketing systems will be helpful

• Basic knowledge and/or experience of network monitoring, logging, and event tools

• Basic configuration/troubleshooting/analyzing network traffic (switches/routers/firewalls, etc.)

• Basic utilization of network monitoring tools, (i.e.: Splunk, NetFlow, Wireshark, Thousand Eyes, etc.)

• Basic understanding of the 7-layer OSI model

• Basic knowledge/understanding of IP addressing, variable length subnet masking

• Basic knowledge of Layer 1 technologies (i.e.: fiber, copper, patch panels, and connector types)

• Basic knowledge of Layer 2 technologies including VTP, 802.1Q trunking, spanning-tree, VLANs

• Basic knowledge/Understanding of WAN technology (i.e.: MPLS, VPLS)

• Basic knowledge/understanding of Software Defined Network (SDN)

• Basic troubleshooting/configuration data center technologies (Nexus, ACI, VXLAN)

• Basic troubleshooting/configuration BGP/OSPF

• Basic troubleshooting/configuration network security technologies (i.e.: firewalls and proxies)

• Basic troubleshooting/configuration endpoint remote access solutions (i.e. Meraki, AnyConnect, Zscaler, etc.)

• Basic troubleshooting/configuration B2B VPN technologies (i.e.: Site to Site VPN)

• Basic troubleshooting/configuration load-balancing technologies (i.e.: f5 and/or A10)

• Basic knowledge and/or experience of enterprise wireless technologies

• Basic implementation adds/moves/changes for network technologies

• Basic software/hardware device upgrades, LAN equipment configurations/provisioning

• Basic knowledge and/or experience of network security technologies (i.e.: firewalls and proxies)

• Basic knowledge and/or experience of remote access/VPN technologies

• Local area travel to all corporate campus buildings for network support may be required

• Basic understanding/knowledge of complex nation-wide, enterprise WAN/LAN solutions, switching/routing technologies and topologies. (admin, deployment, troubleshoot experience is helpful)

OTHER/SPECIAL QUALIFICATIONS

CompTIA or Cisco CCNA or equivalent experience preferred

• Excellent written and oral communication skills

• Must be responsive, responsible, and punctual

• Must be able to excel in a great team environment

• Must be able to function autonomously, when needed

• Must show a high degree of initiative and self-motivation

• Must be willing/able to participate in on-call rotation - this is required

WORKING CONDITIONS & POSSIBLE PHYSICAL DEMANDS

• Possible prolonged sitting at workstation

• Professional attire and conduct are required at all locations

• After-hours and/or weekend work will be required occasionally

• Nashville area employees are required in-office a minimum of 2 days per week, sometimes more

• Nashville area employees may be required to support network for Corporate Campus buildings

• Should be able to lift network components to build, rack, and configure the devices

6 months experience Required Years of Experience

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Associate Network Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.