IT Business Systems Analyst

Business Systems Analyst
Location: Three Rivers, MI
Industry: Financial Services
Salary: $70,000 - $80,000
Employment Type: Full-Time
What Makes This Opportunity Unique

• Broad exposure across technology, operations, and business initiatives
• Opportunity to influence modernization and automation efforts
• Collaborative environment with visibility to executive leadership
• Hands-on involvement with AI and emerging technology initiatives
• Strong mix of strategic and technical responsibilities

A growing financial institution is looking for a Business Systems Analyst to help modernize internal operations, improve workflows, and support enterprise technology initiatives across the organization. This position offers a mix of business analysis, automation, project coordination, systems enhancement, and emerging technology exploration in a highly collaborative environment.


The ideal candidate enjoys solving operational challenges, working directly with stakeholders, and turning business needs into practical technology solutions that improve efficiency and scalability.
Key Responsibilities Process Improvement & Automation

• Evaluate operational workflows and identify opportunities to streamline processes
• Recommend and implement automation solutions that improve efficiency and reduce manual tasks
• Gather and document business requirements for technology initiatives
• Create process maps, workflow documentation, and future-state improvement plans

Technology & Systems Support

• Develop and maintain internal tools, reporting solutions, and workflow enhancements
• Support business applications and system improvement initiatives
• Build automation solutions using Microsoft Power Platform technologies
• Assist with integrations, system upgrades, and ongoing optimization efforts

Project Coordination

• Lead and coordinate technology-related initiatives across multiple departments
• Help define project scope, priorities, timelines, and implementation plans
• Collaborate with internal teams, vendors, and leadership throughout project execution
• Track progress, manage communication, and support successful project delivery

Innovation & Emerging Technology

• Research and evaluate new technologies that support operational improvement
• Assist with initiatives involving AI-driven tools and intelligent automation
• Participate in testing, documentation, and implementation of emerging technology solutions
• Help assess opportunities for process modernization across the organization

Business Continuity & Vendor Collaboration

• Support business continuity planning and documentation efforts
• Assist with testing and technology resilience initiatives
• Work with third-party vendors on enhancements, implementations, and support requests
• Participate in technology evaluations and solution selection processes

Qualifications Required

• Microsoft Access Programming experience
• 2+ years of experience in business systems analysis, automation, application support, or related technical roles
• Experience coordinating or leading technology-focused projects
• Strong analytical, troubleshooting, and communication skills
• Ability to work effectively with both technical and non-technical stakeholders

Technical Experience

• Microsoft 365 environment
• Power Automate or similar workflow automation platforms
• Business process analysis and documentation
• Project coordination and change management principles

Preferred Experience

• Exposure to Generative AI or intelligent automation tools
• Python or scripting experience
• API integrations and connected systems
• Experience working within regulated industries such as banking or financial services
• Familiarity with workflow platforms, reporting tools, or data modeling concept

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EB-1617160258