Bartender/POS Attendant

Job Description

Job Description

Reports To: Activity and Event Manager
Employment Status: Part-Time, Hourly
Schedule: Seasonal and weekend availability required; schedule may vary based on club operations and events

Job Summary

Camp Lake James is seeking a friendly, dependable, and customer-service-oriented Bartender & POS Attendant to join our team.

This position is responsible for providing excellent service to members and guests, serving alcoholic and non-alcoholic beverages, processing transactions through the point-of-sale (POS) system, maintaining bar inventory, and keeping the bar area clean, organized, and inviting.

The ideal candidate is energetic, professional, dependable, and comfortable working independently while also being a team player. The ability to anticipate member and guest needs, take initiative, and maintain a positive attitude in a busy environment is essential.

Essential Duties & Responsibilities

• Serve alcoholic and non-alcoholic beverages according to club standards.
• Maintain knowledge of beer, wine, and other beverage offerings.
• Verify that patrons meet the legal age requirements for purchasing and consuming alcoholic beverages.
• Follow all applicable North Carolina laws, regulations, and Camp Lake James policies regarding the sale and service of alcoholic beverages.
• Monitor alcohol service responsibly and notify management of any concerns regarding intoxicated patrons or inappropriate behavior.
• Maintain proper portion control and minimize waste.

Member & Guest Service

• Welcome members and guests in a friendly, professional, and courteous manner.
• Provide prompt and attentive service while creating a welcoming and enjoyable atmosphere.
• Take beverage and food orders accurately and efficiently.
• Answer questions about beverages, menu items, and available selections.
• Make appropriate beverage recommendations based on member and guest preferences.
• Maintain a professional and positive relationship with members, guests, and fellow team members.

POS Handling

• Accurately enter food and beverage orders into the point-of-sale system.
• Verify member charges and ensure all transactions are properly recorded.
• Maintain accuracy when processing member and guest purchases.

Bar Inventory & Supplies

• Restock the bar as needed throughout the shift.
• Assist with maintaining adequate supplies of beverages, mixers, garnishes, and other bar supplies.
• Report low inventory, damaged products, or other supply concerns to management.

Cleaning & Bar Maintenance

• Keep the bar, service areas, equipment, and surrounding areas clean and organized throughout the shift.
• Wash and properly store glassware and bar equipment.
• Clean and sanitize work surfaces and equipment.
• Perform opening and closing duties, including cleaning, organizing, and taking out the trash.
• Maintain a clean, safe, and inviting environment for members and guests.

Other Responsibilities

• Assist with special events and club functions as needed.
• Follow all Camp Lake James rules, policies, and procedures.
• Communicate important member, guest, inventory, or operational concerns to management.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Must meet all applicable legal requirements to serve alcoholic beverages in North Carolina.
• Previous bartending, food service, hospitality, or customer service experience preferred.
• Knowledge of alcoholic beverages and beverage service preferred.
• Previous POS experience preferred.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Dependable, punctual, and professional.
• Ability to take initiative and anticipate the needs of members and guests.
• Must maintain a neat and professional appearance.

Physical Requirements & Working Conditions

• Must be able to stand and walk for extended periods.
• Must be able to bend, reach, and perform repetitive movements associated with bartending and cleaning.
• Must be able to lift and carry supplies and beverage products as required.
• Must be able to work evenings, weekends, holidays, and special events as scheduled.
• Work may take place indoors and outdoors, including at the lakeside bar during the summer season.
• Must be able to work effectively in a busy and sometimes high-volume environment.

Performance Standards

• Provide consistently friendly, courteous, and professional service.
• Follow all applicable laws and Camp Lake James policies regarding alcohol service.
• Maintain accurate POS and member account transactions.
• Keep the bar clean, organized, and ready for service.
• Demonstrate reliability, punctuality, teamwork, and initiative.
• Maintain confidentiality of member information and club business.